Asania McDonald

Asania McDonald

Oshawa, Ontario

This professional is in active search of jobs

engineering Freelancer

About me:

I also do ghost writing.

Education:

Paralegal

Experience:

Asania McDonald
CUSTOMER
SERVICE/ACCOUNTMANAGERPROFESSIONAL
OVERALL PROFILE
Customer service professional, specializing in sales, with an extensive management experience background. I have a ‘consultative approach’ when it comes to customer/client support. With strong interpersonal skills I make for and an idea co-worker and helpful team member. I posses an analytical mind and take an innovative approach to problem solving, project managing and risk-assessment.
GET IN TOUCH
Phone Number: 416-450-5611
Email: asaniam@gmail.com
WORK BACKGROUND
Client In-take/Sales Rep.
Viaguard / Accu-metrics Inc. | Jan. 2020 - 2021
●Managed a high-end/premium-priced accounts
●Proceeded inbound emailed orders for prenatal DNA home test kit
●Provided expert customer service and support to clients
Customer Service/Sales Manager
EmpireONE Inc. | Jul. 2016 - Dec. 2020
●Assisted with business development/acquisition
●Scheduled lead/consultant debt consolidation appointment
ACADEMIC HISTORY
Everest College
Paralegal Communications Dipllma | Sept 2009 - June 2010
(North York Campus)
●Acquired cogent and critical reasoning abilities;effective oral and written communication skills; and asolid understanding of legal principles.
WORK REFERENCES
(to be supplied upon request)
Business Development/Account Manager
Sovereign Staffing | Sept. 2011 - May 2016
●Marketed service to leads through cold-calling
●Recruited job candidates through social media
●Conducted general human resources duties
Sales Manager/Call Center Supervisor
YMCA of Greater Toronto | Sept. 2011 - Aug. 2010
●Recruited, trained and managed staff
●Oversaw all aspects of the call center
●Resolved escalated customer call issues
WORK BACKGROUND (CNTD.)
HARD SKILLS
●Microsoft Office Suite, 35 WPM Typist, Fluent English,Software applications expert (Canva, WordPress,Wondershare/Filmora), Digital design, CRM expert(Salesforce, Zoho, HubSpot, FreshSales, Zendesk)
SOFT SKILLS
●Adaptability, Ability To Collaborate, Strong Work Ethic,
Active Team-member
, Problem Solver, Analytical, Quick-learner, Well-spoken/Articulate, Excellent Communicator(Attentive Listener, Excellent Verbal Communication Skills)
INTEREST/HOBBIES
●Music appreciations (listening to, singing, dancing to)
●Learning how to play my purple acoustic guitar
●Web design (WYSIWYG)
●Song/lyric writing
●Writing (poems, stories, web site/social media
 

 

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