Assia Ghanem

- **Education:**
 - MBA in Business Management, Université Laval
 - Bachelor's in Management and Organizational Administration
 - DUT / Post-secondary Certificate in Business and Administration Management

- **Professional Experience:**
 - Internal Affairs Coordinator, Université Laval
 - Reception and Customer Service Representative
 - Administrative Officer

**Internal Affairs Coordinator, Université Laval**  
_Main Responsibilities:_

- Managed and coordinated internal administrative processes to ensure efficient operations.
- Assisted with budget planning, financial reporting, and expense tracking for various departments.
- Supported project management by organizing meetings, preparing documents, and following up on deliverables.
- Collaborated with various university departments to streamline internal communication and improve workflow efficiency.
- Provided support for compliance with university policies and procedures in financial matters.
- Worked closely with department heads to ensure proper allocation of resources and adherence to financial guidelines.

MBA in Business Management, Université Laval

The MBA program at Université Laval provided a comprehensive understanding of business management with a focus on leadership, strategic planning, and organizational development. Key components of the program included:

• Strategic Management: Developing long-term business strategies to improve organizational performance.
• Financial Management: Gaining advanced knowledge in budgeting, financial analysis, and corporate finance.
• Human Resources Management: Learning effective leadership and team management skills, focusing on talent acquisition, development, and organizational behavior.
• Marketing and Sales Strategies: Crafting and implementing strategies to optimize market positioning and business growth.
• Operations Management: Enhancing skills in process optimization, project management, and supply chain management.
• Sustainability and Ethics: Integrating sustainable practices and ethical decision-making into business operations.