About Austin Edward:
Highly experienced manager in customer service and hotel hospitality. Able to handle high volumes of customers and customer calls along with completing tasks in a timely manner, yet flexible to multitask when necessary, while maintaining emphasis on the highest quality of customer service. Excellent listening skills, oral and written communications. Comfortable interacting with all levels of organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal risk. Trained in hotel systems MSI, MSICloud, FOLS, Opera and OnQ
Experience
Highly experienced manager in customer service and hotel hospitality. Able to handle high volumes of customers and customer calls along with completing tasks in a timely manner, yet flexible to multitask when necessary, while maintaining emphasis on the highest quality of customer service. Excellent listening skills, oral and written communications. Comfortable interacting with all levels of organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal risk. Trained in hotel systems MSI, MSICloud, FOLS, Opera and OnQ
Education
Graduated from Alberta Northern Polytechnic with a Bachelors in Hospitality and Tourism
Professionals from different sectors near Burnaby, Metro Vancouver Regional District
Hanna Yoo
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