awad sabbah

I am an experienced and strategic IT professional with a strong background in technology leadership. Over the years, I have honed my skills in aligning IT strategies with organizational objectives to ensure seamless operations and optimal performance. I excel in managing budgets, leading high-performing teams, and fostering collaboration across departments. My expertise lies in developing innovative solutions, implementing robust security measures, and driving technological transformations that add value to the business.

I am passionate about leveraging technology to solve complex challenges and enhance efficiency. With a clear vision and a proactive approach, I navigate the ever-evolving tech landscape to stay ahead of industry trends and deliver impactful results

I am a dedicated and solution-oriented Technical Support Manager with extensive experience in overseeing support teams and ensuring exceptional customer service. I specialize in managing technical issues, streamlining processes, and fostering a customer-first mindset within my team. My strong leadership skills enable me to build and guide high-performing teams that excel at resolving complex technical challenges efficiently.

I am well-versed in analyzing data to improve support strategies and enhance client satisfaction. By implementing innovative tools and practices, I ensure that both technical and operational objectives are met with precision. I thrive in fast-paced environments, leveraging my technical expertise and interpersonal skills to deliver superior support solutions.

• H. Diploma in IT | George Brown College
• Master’s in Computer Information Systems (CIS) |MEU
• Bachelor’s in Computer Science | YU