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Bahareh Kazemi

Bahareh Kazemi

IT support specialist / Project Coordinator

Customer Service / Support

Toronto, Ontario

Social

About Bahareh Kazemi:

Dynamic IT Support Specialist with 5+ years of experience managing multi-datacenter environments, supporting 200+ endpoints, and optimizing on-premises, remote, and cloud-based systems. Adept at diagnosing technical issues, deploying vendor patches, and delivering user-focused solutions to enhance system reliability and user satisfaction. Proficient in Microsoft Azure, Microsoft 365, and JIRA, with a proven track record of improving system performance, reducing downtime, and streamlining operations.

Experience

Dynamic IT Support Specialist with 5+ years of experience managing multi-datacenter environments, supporting 200+ endpoints, and optimizing on-premises, remote, and cloud-based systems. Adept at diagnosing technical issues, deploying vendor patches, and delivering user-focused solutions to enhance system reliability and user satisfaction. Proficient in Microsoft Azure, Microsoft 365, and JIRA, with a proven track record of improving system performance, reducing downtime, and streamlining operations.

Education

  • Bachelor of Software Engineering.

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