About Benzo philip:
Knowledgeable and dedicated customer service professional with extensive experience in Telecom industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses
Experience
Customer service representative 03/2017 to 12/2022 OOREDOO | Doha Qatar
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Education
TAJ SAVOY | Ooty India
- Maintained transaction security by verifying payment cards against identification.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Responded to inquiries from callers seeking information.
- Provided clerical support, addressing routine, and special requirements.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
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