Bhagya Suraweera

I am energetic individual having over 8 years of banking experience in a well reputed bank in Sri Lanka. I’m possessing the required leadership and dynamism necessary to provide a quality service of the highest order and the efficiency to drive our products competitive advantage. Comprehensive knowledge of the banking industry and its procedures as well as having the ability to aim high, think smart and act fast.

*Having knowledge in the products and services offered by the bank including housing loans, vehicle and machinery leasing, bank guarantees, telegraphic transfer, current savings and money market accounts.

 *Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. 

*Maintaining and balancing cash drawers and reconciling discrepancies.

* Handling confidential information in a responsible manner. 

*Prepare monthly KPI reporting timely and accurately for decision making. 

*Design, initiate and lead new client onboarding projects. 

*Following all bank financial and security regulations and procedures. 

*Building relationships with current and prospective clients as a foundation to promote bank’s products.

01. Intermediate in Applied Banking and Finance(IABF) at Institute of Bankers of Sri Lanka.

[Course is accredited at Level-2 by the Sri Lanka Qualification Framework (SLQF)]

Course Content: Economics & the Banks Role in the Economy, Accounts, General Principals of Law,
Business Communication, Principles of Management & Organization, Marketing.

02.Higher National Diploma in Human Resource Management - National Institute of Business Management Sri Lanka.

[Course is accredited at Level-4 by the Sri Lanka Qualification Framework (SLQF)]

Course Content: Management Theory & Organization, Industrial Psychology, Behavioral Dimensions
of an Organization, Introduction to HRM & Employee Resourcing, Performance Management,
Statistical; and Information Technology Applications in HRM, Human Resource Development,
Employee Rewards Management, Employee Services, Industrial Relations & Labor Law, Strategic
Human Resource Management, Multi Disciplinary Approach to HRM, Research Methodology.