Bora Gurcay

A highly motivated, results-driven professional with over 10 years of progressive experience providing customer service, sales management, business development, strategic planning, project management, stakeholder relationship building and operations management within the retail operations industry. A positive and dedicated leader who can work independently and within a team environment in a fast-paced, high-pressure work environment providing continuous improvement and productivity enhancements while driving increased revenue strategies and implementing cost efficiency solutions.

Leadership & Team Development                                 Strategic Planning & Process Improvement
Consulting & Business Management                           Fluent in English & Turkish
Marketing & Retail Merchandising                                Team Management & Development
Budget & Sales Management                                        Stakeholder Relationship Management
Customer Service & Support                                          Loss Prevention & Security Awareness

Project Management Certification – Google, Currently in Progress
Fundamentals of Leadership Certificate – Harvard University, in Progress
Security Awareness and Crowd Management Certificate – RCCL Royal Caribbean Cruises, 2014
Loss Prevention Specialist Certificate – Starboard Cruise Services, 2013
Promotional Ambassador Certificate – Starboard Cruise Services, 2013
Visual Specialist Certificate – Starboard Cruise Services, 2012
Electronic and Communication Technologies Certificate – Marmara University, 2008 Attended