Brynn Psooy

Server, SKUP Ice Cream                                                     May 2022-August 2022

                                                                                                May 2021-August 2021

• Expert in receiving and processing over 100 banking transactions daily 
• Used effective marketing strategies to upsell products and increased year over year new product sales by 50%
• Introduced a standard inventory system of items and equipment while accounting for risk adjusted errors, streamlining operations and improving purchasing efficiencies
• Identified and analyzed opportunities for business growth, presenting strategies to 5 and more employees as well as the CEO for consideration

Theater attendance, Avent-pro                                           June 2020

• Responsible for vehicle traffic coordination, including parking over 1,000 vehicles a night with no accidents to report
• Maintained quality food service to customers, resulting in 0 client complaints during events

Game room controller/host, Enigma Escapes               September 2019- March 2020

• Acted as customer experience lead, taking great pride in the satisfaction of over 500 daily escape room participants
• Prepared and safely operated the setup and execution of more than 100 escape room experiences per day
• Continuously problem solved for customers to enjoy and improve the overall Engima experience            

Currently working on obtaining a bachelors of science marketing degree at Minnesota State University.