About Carlene Thompson:
My name is Carlene Thompson, a seasoned SaaS Account Manager. In my current position, I am responsible for managing and expanding accounts for a diverse clientele. My expertise lies in building and maintaining strong client relationships, delivering software training, troubleshooting, employing value-based selling techniques, efficient project management and much more!
And I am excited to express my interest in a potential remote opportunity with Lightspeed Commerce as a Customer Success Manager where I can bring my skills, knowledge, and experience to contribute to a company's growth and success.
Experience
- Accumulated over ten years of experience in various fields, including SaaS, IT, sales, technology, and accounting, while providing high-level client management.
- Proficient in analyzing data and metrics to gain valuable insights into client behavior and needs, which are leveraged to enhance the overall customer experience.
- Possess advanced technical skills in operating systems, database systems, CRM’s, productivity tools, and reporting software.
- Skilled in problem-solving, including identifying the root cause of issues and developing effective solutions.
- Demonstrates clear and concise communication abilities, effectively conveying information to clients and internal teams.
- Strong organizational and time management skills, ensuring efficient and effective management of tasks and projects.
Education
Project Management Professional Certificate (University of Toronto, Toronto, Ont.)
Bachelor of Commerce (BComm) (York University, Toronto, Ont.)
Accounting Diploma (Seneca College, Toronto, Ont.)
Professionals in the same Technology / Internet sector as Carlene Thompson
Jobs near Markham, Ontario
-
real estate law clerk
Found in: Talent CA 2 C2 - 2 days ago
Dulku Law Professional Corporation Mississauga, CanadaWork Term: Permanent · Work Language: English · Hours: 40 hours per week · Education: Bachelor's degree · Experience: 2 years to less than 3 years · or equivalent experience · Asset languages · Hindi · Panjabi; Punjabi · Work site environment · Non-smoking · Air conditioned · Wor ...
-
Senior Analyst, Technology Assurance and Advisory, Risk Advisory Services
Found in: Talent CA C2 - 14 hours ago
Loblaw Companies Brampton, Canada Full timeReferred applicants should not apply directly to this role. · All referred applicants must first be submitted through Workday by a current Loblaw Colleague. · Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as w ...
-
Accountant – Technical Accounting
Found in: Talent CA C2 - 1 week ago
HSB Canada Toronto, Canada Full timeDriven by technology and fuelled by innovation, HSB is Canada's premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we ...