Chanaka Jayawardena

• Over 10 years of experience as an immigration case worker.
• Up-to-date with Canadian immigration rules and regulations.
• Strong attention to detail.
• Outstanding customer service skills.
• Proficient in using Microsoft Office Suite and Google Suite. 
• Ability to type at least 40+ wpm with a 99% accuracy.
• Accurate data entry with 99% accuracy. 
• Excellent database management.
• Strong analytical, problem solving, organizational and leadership skills.
• Proficient verbal and written communication skills.
• Strong ability to work independently with minimal to no supervision. 
• Knowledge and experienced in ethical and professional responsibility on tasks handled.
• Recognized for multi-tasking, dependability, trustworthiness, working under pressure, meeting deadlines, working independently and managing a high volume work load.
• Detail oriented, well organized with the ability to effectively prioritize work load.
• Team player with outstanding inter-personal skills.
• Ability to lift and carry 70lbs.
• Sorting and unloading packages and letters.

Imaging Specialist                                                                                May 2022 – Present                                                 

Iron Mountain – Concord, Canada

• Data entry of receiving documentation and maintain confidentiality
• Sort and prepare hardcopy documents for scanning.
• Maintain document order while preparing hardcopies.
• Scan prepared hard copy documents to electronic images. 
• Confirm accuracy of the scanned documents. 
• Confirm and assure that scanned files meet the quality standards. 
• Complete internal documentation and tracking by following production procedures. 
• Move document cartons to the work station for document preparation and scanning.
• Return prepared and scanned document cartons to storing locations. 
• Review and ensure all information on client documents are accurate.
• Conduct quality assurance on scanned documents.

Immigration Consultant Diploma (ICCRC certified)                      Jun 2020 – Feb 2021
Anderson College of Health, Business and Technology, ON, Canada                                                                                                                                   

Master of Business Administration                                                   Feb 2018 – Feb 2019
University of Wolverhampton, United Kingdom                                                                                                                                

Diploma in Computer Studies                                                           Jun 2007 – Jun 2008
Nanic Com Computer Systems, Sri Lanka