Chandani Gajjar

My self Chandani Sandip Gajjar as an experienced Warehouse Associate, I have successfully performed various responsibilities related to packing and shipping operations. I am skilled in accurately packaging products, labeling shipments, and ensuring timely delivery. With a meticulous eye for detail, I consistently adhere to quality standards, minimizing errors and optimizing customer satisfaction. Additionally, I possess a solid understanding of inventory management principles, allowing me to contribute to maintaining accurate stock levels and conducting regular stock checks.

In my previous role at Amazon and Flipkart Company, I demonstrated exceptional organizational skills and the ability to work effectively in fast-paced environments. I efficiently handled a high volume of orders, ensuring each package was carefully prepared and met all shipping requirements. Through my strong teamwork and communication skills, I collaborated with cross-functional teams, including warehouse personnel, logistics providers, and customer service representatives, to ensure smooth and efficient operations.

Furthermore, I am proficient in using warehouse management systems and shipping software, enabling me to generate shipping labels, track packages, and update order statuses accurately. I am also comfortable operating packaging equipment, such as tape machines and pallet jacks, in a safe and efficient manner.

I am highly motivated and committed to maintaining a safe and organized work environment. I am confident in my ability to contribute to Amazon and Flipkart Company continued success by utilizing my skills, knowledge, and strong work ethic.

Amazon

Warehouse associate, Maharashtra India 

• Process, pack, and ship orders accurately.
• Restock and maintain an inventory of orders as needed.
• Sort appropriately, receive and store incoming items.
• Prepare items for shipping.
• Follow all warehouse procedures and safety measures.
• Inspect items for defects and report as required.
• Loading and unloading Amazon merchandise trucks
• Ensuring that products and/or merchandise are packed neatly and securely.  

Flipkart

  Ecommerce Warehouse Associate, Mumbai India

• Processing eCommerce marketplace orders like Amazon, Flipkart etc.
• Return order processing.
• Inventory management
• Order pick-up coordination.
• Daily reporting.
• Answer incoming customer calls quickly in a very friendly and genuine manner.
• Demonstrate sensitivity, compassion, responsiveness, and creativity when answering calls to ensure customer satisfaction.
• Assist customers in correcting post-purchase issues.
• Handle confidential customer information in a sensitive and responsible way.
• Ability to diagnose problems, identify and drive appropriate solutions.
• Work closely with peers and other departments to resolve customer issues.
• Contact customers on behalf of other departments as required.
• When needed escalate issues to the Senior Customer Care team to ensure we are meeting customers particular needs
• Reports directly to the Manager of Customer Care.   

Bachelor of Commerce 

 Mumbai University: Mumbai