Charanjit Singh

• Over 2 years of experience in teaching field and customer service.
• Skilled in preparing cash receipts and processing credit/debit transactions.
• Proficient in Microsoft Office 2013 (Excel, PowerPoint, Word)
• Proven ability to work well in a team by assisting team members during peak hours
• Demonstrated effective verbal and written communication skills when consulting with clients.
• Ability to work ethically in a fast-paced professional environment with integrity, honesty and fairness.
• Proven problem-solving skills developed through customer service experience.
• Able to support and achieve team goals and targets in a fast-paced customer service environment.

IELTS Trainer, Target 9 Educational Solutions, India                                                                      2021-2022

• Created teaching materials and developed engaging lesson plans for IELTS modules.
• Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
• Managed diverse groups of students by teaching language acquisition in dynamic academic lessons and closely monitoring progress.
• Trained assistant trainers and made sure that company’s objectives are followed.
• Improved English proficiency and developed strong Communication and Analytical skills.

ADDITIONAL EXPERIENCE                                                                                                                                               

Sales Associate, Reliance Mall, India                                                                                                          2021

• Helped 1000s of customers complete purchase and informed them about new combos and offers.
• Processed debit/credit card payments and accurately handled cash.
• Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
• Helped customers locate products, answer any queries and join reward programs.
• Organizing a clean workplace and stocking products on display.

Paralegal Diploma, Durham College, Ohsawa, ON                                                                    2023-Present

• Studied Administrative Law, Torts & Contracts, Legal Relationships, Small Claims Courts, Tribunal Practice & Procedure, Evidence & Litigation Procedure and, Resident Landlord & Tenant Law.
• Enhanced skills in Legal Research & Writing, Communication & Writing along with the use of Legal Computer Applications (Typist, Microsoft Word, Power Point and Excel).
• Learned how to draft retainers, non-engagement letters, case briefs as well as dockets.
• Cumulative G.P.A. 4.4 out of 5.0 (equivalent to A) for the first semester.