chauhan chetna

I am come from Instrumentation Engineering background. I have work experience in multiple Fields. My first job was as Assistant professor at private University. Then due to relocation, I worked in Call center as Process associate. In my last job I worked as Cashier. It was part time job. So now I am looking forward to new job opportunity in Engineering or Customer service area. I am good at learning new things. 

Retail Cashier

Dollarama (Seasonal Part time Job) | Canada |Dec 2021- Jan 2023

Reliance Trends| India | Oct 2021 - Apr 2022

Greet customers and resolve customer inquiries related to checking out, returning items, billing, and general questions regarding products.

Customer Service Associate (Non-Voice Process, WFH) 

Teleperformance Global Service Private Limited | India | Oct 2020 - Aug 2021

Offered assistance to 200+ inbound customer chats conversations every day through the use of messaging application with a positive attitude and focus on customer satisfaction.

Process Associate (Voice Process)

Genpact India Private Limited | Hyderabad- India | Sep 2019 - Mar 2020

Handled 55+ customer interactions per day, giving detailed, personalized, and polite service with a sense of calm and a good work ethic.

Visiting Faculty 

SAL Institute of Technology & Engineering College | India | Jun 2018 - Nov 2018 

Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions, and using techniques to track student participation.

Master of Engineering | Applied Instrumentation | Gujarat Technological University, India | 2014-2016

Bachelor of Engineering | Instrumentation & Control | Gujarat Technological University, India | 2009- 2013