Chirang Vaidya
Services provided: Network Support Services , Customer Support Representatives , IT Support , Team Mentoring , Telephony / Telecommunications , Digital Project Manager , Cisco
About Chirang Vaidya:
I have 17 years of enterprise IT/Networking experience.
For the last 12 years, I've been a Network Specialist 2 at Telus Business Solutions for the Gov on Ontario.
I was responsible for responding to incidents and calls using an advanced ITSM Remedy ticketing system for issues including: WAN, LAN, Wireless, Voice, Security, change management and engineering projects.
Prior to that, I was an implementation manager at Verizon Business and a network analyst at Rogers Business.
I have used network monitoring tools such as citrix netscaler, spectrum, netcool and ehealth.
In addition, I've trained new and existing team members.
Experience
I have 17 years of enterprise IT/Networking experience.
For the last 12 years, I've been a Network Specialist 2 at Telus Business Solutions for the Gov on Ontario.
I was responsible for responding to incidents and calls using an advanced ITSM Remedy ticketing system for issues including: WAN, LAN, Wireless, Voice, Security, change management and engineering projects.
Prior to that, I was an implementation manager at Verizon Business and a network analyst at Rogers Business.
I have used network monitoring tools such as citrix netscaler, spectrum, netcool and ehealth.
In addition, I've trained new and existing team members.
Education
Systems analyst advanced technical diploma, CCNP, AWS cert, and PMP
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