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Craig Wright

Craig Wright

Front Desk and Concierge Services
Hamilton, Ontario

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About Craig Wright:

I am a mature, reliable, guest experience and services focused professional who strives to provide excellent service and am looking to continue my journey of building a new career within the Hotel/Hospitality Industry.

I present strong relationship building, dispute resolution and administration acumen along with recent experience as both a Front Desk Supervisor Trainee and Bell Desk Attendant in Banff, Alberta. I possess excellent attention to detail and adaptability in fast-paced multi-tasking environments. As a previous Marketing professional, I possess excellent writing and spoken communication skills in English and one with a professional etiquette whether digitally or on the telephone.

Experience

  • 15+ years strong expertise in customer service, business management, finance, and administration
  • 15+ years communicating and working effectively inter-culturally with diverse customers and co-workers
  • 15+ years utilizing Microsoft Office software at Intermediate or above levels in business settings 

Education

Business - Marketing Diploma.

TESOL/TEFL Certification.

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