Dan Marcoux

I am compelled to show you how I work.

Anixter                                               Aug. 2018 – Present
Electrical inside sales representative                     Montreal, Qc
Comparing pricing adjustments to compete in a fluctuating market.
Helping customers navigate through difficult return processes. 
Analyzing sales to forecast inventory requirements.
Key achievements: Designed and executed an automatized system for following up with customers, increasing customer retention by 22%

Toyo Tires                            January 2017 – Aug 2018
Sales representative                 Montreal, Qc
Worked as a full-time service rep in a high call volume environment
Created excel spreadsheets to track customer data and perform an intense reconciliation process. 
Received 97% positive customer survey results
Key achievements: Received “Customer appreciation” bonus in first year.

EQ3               July 2015 – Dec 2016
Delivery driver                 Mount-Royal, Qc
Troubleshoot when delivery issues are presented such as blocked entrances, traffic issues, etc.
Meeting and exceeding on-time metrics

Costco Wholesale                June 2011 – September 2013
Baker                                          Montreal, Qc 
Supervised asst. baker in operating thermostatic controls.
Developed new recipes and determined the variety of goods / flavors to bake. 
 

 
Concordia University                                                                July, 2015 
Bachelor of arts leisure sciences                                         Montreal, Qc
Leisure honors society
Studied abroad in Rennes, France during spring 2014 semester (Universite de Rennes)
Concordia football team, defensive line rookie of the year.