
Daniella Cruz
Customer Service / Support
About Daniella Cruz:
As a dedicated and enthusiastic individual, I bring a robust background in customer service, administrative support, and social media management. Currently pursuing a Bachelor of Science in Health Studies with minors in Psychology and Media at the University of Toronto, I have developed a comprehensive understanding of health and wellness. My professional experience includes working as a Front Desk Receptionist, where I honed my skills in greeting and assisting guests, managing appointments, and maintaining an organized reception area. Additionally, I have successfully managed social media accounts, growing viewership and engagement through strategic content planning. Driven by a passion for skincare and a goal to become an aesthetic injector, I am eager to contribute to a dynamic team and promote exceptional skincare treatments and services.
Experience
As a Front Desk Receptionist, I have developed strong skills in customer service, administrative support, and social media management. My role involves greeting and assisting guests, managing appointments, maintaining an organized reception area, and creating engaging content for social media. I also have experience as a Swim & Private Instructor at YMCA of Greater Toronto, where I developed lesson plans, performed lifeguard duties, and managed inventory. My administrative skills were further honed during my time as an Administrative Assistant at the Bank of Montreal.
Education
I am currently pursuing a Bachelor of Science in Health Studies with minors in Psychology and Media at the University of Toronto. My academic journey has provided me with a comprehensive understanding of health and wellness, which is further enhanced by my involvement in athletics and recreation programs. This educational background, combined with my practical experience, has equipped me with the knowledge and skills necessary to excel in a clinical and customer-oriented environment.
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