Darshana oza

CORE QUALIFICATION
• Excellence in customer service even to difficult callers
• In & out email, courier & documentation follow up
• Operation skill to co ordinate with Team & customer
• Problem solving skills necessary to keep customers and clients satisfied
• Multitasking skills to continue speaking to customer while searching for
information.
• Ability to remain calm in stressful situation.
• Desire to learn more that can be applied to the job.
• Strong work ethic leading to efficient and complete service.
• Great sales experience and persuasion techniques
• Ability to work on telephone switch board
• Familiar with multiple computer programs and systems with a capacity
to learn top others

Marketing Executive
AT OZA AND COMPANY, MUMBAI, MAHARASTRA
APRIL 2016 TO MARCH 2023
• Created sales strategies to promote and execute larger deals
• Maximized outreach by implementing marketing strategies to grow
customer base
• Identified, developed and evaluated marketing strategies based on
knowledge of company objectives and market trends.
• Handling in bond & out bond call & convert customer enquiry in to
business.

EDUCATION
• BSC HOME SCIENCE STUDENT STUDIED IN NIRMALA NIKETAN COLLEGE
OF HOME SCIENCE
• MAJOR SUBJECT HUMAN DEVELOPMENT
• POST DEGREE IN PG EARLY CHILDHOOD EDUCATION FROM VES
TEACHER TRAINING MUMBAI MAHARASHTRA