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Deepak Lnu

Deepak Lnu

Service Manager

Services provided: Mechanical Engineers , Engineering (Mechanical / Chemical / Civil / Electrical) , automation

Engineering / Architecture

Montréal, Montréal
$25 / hour
Approximate rate

Social

About Deepak Lnu:

Service Manager
Hyundai Motor India Pvt Ltd. - Jalandhar, Punjab
February 2020 to August 2023
Job Profile: -
Service Manager-
I am Working as a Service Manager in Dealership of Kosmo Plastic Exports Pvt Ltd. Jalandhar (Punjab,
India).
Roles and Responsibilities:-
• Delivered business strategy and developed systems and procedures to improve operational quality
and team efficiency
• Delivered business strategy and developed systems and procedures to improve operational quality
and team efficiency Highly Focused on All Kpi Reports. all floor, managed on time delivery for vehicle, EM
60, same day delivery, parts & labour in per R/O, alignment and wheel balance service Advisor
vise, vas promotion criteria, pick & drop ratio, quality of washing, chip management system, gates
criteria, quality, business volume.
• Increased monthly staff retention rate by % after implementing new training programs.
• Received superior customer service satisfaction scores for consecutive quarters.
• Performed final inspection and testing to ensure items were fit for customer application.
• Planning and effecting preventive maintenance schedules of various machineries and instruments to
increase machine up time and equipment reliability.
• Proven success in maintenance/operations of a wide spectrum of equipments and components.
• Carrying out appraisals & performance reviews of various teams & providing feedbacks on areas of
improvements.
• Handled customer issues with confidence, using Skill to provide effective resolution.
• Responsible for all quality management activity in the spare parts and servicing department including
documentation and system improvement.

Experience

Service Manager
Hyundai Motor India Pvt Ltd. - Jalandhar, Punjab
February 2020 to August 2023
Job Profile: -
Service Manager-
I am Working as a Service Manager in Dealership of Kosmo Plastic Exports Pvt Ltd. Jalandhar (Punjab,
India).
Roles and Responsibilities:-
• Delivered business strategy and developed systems and procedures to improve operational quality
and team efficiency
• Delivered business strategy and developed systems and procedures to improve operational quality
and team efficiency Highly Focused on All Kpi Reports. all floor, managed on time delivery for vehicle, EM
60, same day delivery, parts & labour in per R/O, alignment and wheel balance service Advisor
vise, vas promotion criteria, pick & drop ratio, quality of washing, chip management system, gates
criteria, quality, business volume.
• Increased monthly staff retention rate by % after implementing new training programs.
• Received superior customer service satisfaction scores for consecutive quarters.
• Performed final inspection and testing to ensure items were fit for customer application.
• Planning and effecting preventive maintenance schedules of various machineries and instruments to
increase machine up time and equipment reliability.
• Proven success in maintenance/operations of a wide spectrum of equipments and components.
• Carrying out appraisals & performance reviews of various teams & providing feedbacks on areas of
improvements.
• Handled customer issues with confidence, using Skill to provide effective resolution.
• Responsible for all quality management activity in the spare parts and servicing department including
documentation and system improvement.

Education

Diploma in Mechanical Engg
CT Polytechnic college, jalandhar, - Punjab, india 2012 to 2014


Diploma In Hardware & Networking Technologies
Punjab technical University - Jalandhar, Punjab, India June 2009 to April 2010


12th
Punjab School Education Board, Mohali, Punjab - Jalandhar, Punjab
May 2008 to June 2009


10th
Punjab School Education Board, Mohali, Punjab - Jalandhar, Punjab
May 2006 to April 2007

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