Deepanshi Ahuja

I am a Confident and motivated management student offering a strong educational foundation in business management, complemented by an easy adaptability of new principles and environment. I am willing to work as a key player in a challenging & creative environment and I Possesses experience in the Corporate field. 

 My skills include:

• Always owed with “can-do spirit”. 
• Hardworking and have zeal to learn things. 
• Decision making leadership, acceptance of responsibility. 
• Able to work independently, as a part of a team, and grasp new things quickly. 
• Organized and posses time management skills. 

Customer Service Representative -  Corporate Project                                                      April 2022- Nov 2022 ProEves Services Pvt Ltd.                                                                                                           Mumbai, India 

• Supported in the delivery of corporate daycare/childcare projects for corporate clients - Amazon, Tesco, Northern Trust India, Nvidia, Wells Fargo etc. 
• Served as Corporate relationship manager ensuring timely query resolution and grievance management.
• Reduced 35% of customer issues by providing effective problem-solving solutions and query resolution. 
• Tracking payments and transactions 
• Invoice collection, MIS preparation for corporate clients ensuring timely payments 
• Maintained relations and good communication with partners ensuring smooth childcare benefits for the client. 

Cashier and Production Worker                                                                                         Jan 2023- Sep 2023 Modhani Inc.                                                                                                                          Brampton, ON, CA 

• Receiving payments and issuing receipts 
• Keeping track of all cash and debit sales and transactions. 
• Worked as customer service representative, providing solutions to customer queries. 
• Perform manufacturing operations and processes to foods and beverages. 
• Perform packaging and labelling, operate machines automatically or manually. 
• Follow predetermined procedures and take food safety regulations on board. 

Heavy lifting; ensuring the workstation is clean and free of hazardous material

Project Management- Algonquin CDI College                                                                          Sep 2023- Current

Mississauga, ON

Graduate Certificate- International Business Management                                                      2023       Niagara College, Toronto 

Bachelor of Business Administration                                                                                              2018-2021 

Maharishi Dayanand University                                                                                                   Haryana, India