Dharini Patel
Services provided: Business Analysts , IT Support , Customer Support Representatives
About Dharini Patel:
I am an experienced Business Analyst with a proven ability to effectively bridge the gap between business objectives and technical solutions. My expertise lies in meticulous requirements analysis, stakeholder engagement, and fostering cross-functional collaboration to ensure the achievement of project objectives.
Experience
- A self-driven professional who can solve problems using their creativity, critical thinking, analytical skills, and effective problem-solving skills.
- A subject matter expert with more than 5 years' expertise in business analysis across a range of industries, including Banking, Telecom and Healthcare.
- Demonstrated expertise in the SDLC implementation of the Waterfall and Agile approaches.
- Adept at recognizing business requirements, functional requirements, and system requirements as well as conducting gap analysis and developing test cases.
- Has substantial experience in carrying out profit and risk analysis, as well as conducting risk management, conflict management, and budget management.
- Helped software teams on Agile projects, collaborating with Product Owners and Scrum masters to break down tasks, conduct strategic analyses, and resolve obstacles.
- Highly experienced in utilizing issue tracking software like JIRA, management tool like Confluence and SharePoint.
- Strong leadership and mentoring skills, adept at motivating teams, resolving conflicts, and collaborating to meet project goals.
- Focused on achieving results and excelling in a fast-paced, multitasking environment.
- Quick learner with the ability to function effectively under pressure.
- Demonstrated adaptability and flexibility to work on significant projects with short deadlines.
- Proven interpersonal and excellent written and verbal communication skills with a strong focus on attention to detail.
- Strong Proficiency using Microsoft Office products, including microsoft word, microsoft powerpoint, microsoft excel, microsoft teams, etc.
- Proficient in Linux, MS Windows, SQL Server, MySQL, Unix.
Education
Post-Graduate Diploma in Cloud Computing for Big data, Lambton College, CanadaBachelor of Engineer in Bachelor's in Information Technology, Gujarat Technical University, India
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