Dhruv Patel

I'm a customer service expert and marketing maverick, with a dash of creative flair. From crafting the perfect latte to designing killer marketing campaigns, I've got you covered. With experience managing inventories, leading teams, and executing effective promotions, I'm your go-to person for all things hospitality and marketing. I'm a stickler for policy compliance and safety, making sure everything is up to standard. Whether it's managing events, training staff, or developing new products, I'm always eager to learn and improve. Let's make some magic happen together!

I'm Dhruv Patel, a marketing coordinator with a knack for planning and executing successful marketing strategies. My experience spans across various industries, including hospitality, food, and entertainment.

Currently, I'm a Barista at Starbucks in Safeway by Sobeys, where I excel in customer service and manage various types of payments. I also prepare a wide range of beverages and handle product stocks.

Previously, I worked part-time as a Marketing Coordinator at Lit Entertainment. Here, I developed marketing plans, coordinated projects, analyzed marketing data, and managed social media and digital marketing for clients. I also created brand-aligned marketing materials and organized various events.

As an Operation Executive at Kwality Food Industry, I maintained statistical and financial records, supervised the production, sales, and retail team, and ensured the consistency of our product.

I also managed The Gourmet Lab (Cafe & Retail Store) by Riddhi Enterprise, where I trained staff, managed inventory, and ensured top-notch customer service. I also had the opportunity to design new products for the beverage section.

I've completed internships at The Westin Dubai Mina Seyahi Beach Resort & Marina and J W Marriott Marquis, where I honed my customer service skills, inventory management, and compliance with health and safety policies.

I'm currently pursuing an MBA at University Canada West, after earning a BBA in Hotel & Tourism Management. I also hold a certificate in Digital Marketing Fundamentals.

My key skills include strategic planning, data analysis, brand management, digital marketing, customer focus, market research, creativity, communication, project management, adaptability, and attention to detail.

I hold a Bachelor of Business Administration in Hotel & Tourism Management from Dr. Babasaheb Ambedkar Open University, which provided me with a solid foundation in the hospitality industry. Currently, I'm pursuing a Master of Business Administration at University Canada West to further enhance my business acumen and leadership skills. Additionally, I have a certificate in Digital Marketing Fundamentals from The Digital School, which has equipped me with key skills in online marketing strategies and tactics.