Dhruvit Patel
Services provided: Business Analysts , product owner , JIRA Product Managers , Scrum Product Owner Contractors , Business Systems Analysts , Atlassian JIRA , Technical project management , Requirements specification , Product Owners , JIRA , Kanban Product Owners
About Dhruvit Patel:
Accomplished IT professional with over 4 years of diverse experience, specializing in Software Business Analysis and Quality Assurance Testing. Proficient in gathering and managing Business/System requirements, adept at handling change requests for existing project requirements. Skilled in testing a variety of applications, including both Web-based and Client/Server platforms. Demonstrates a proactive and motivated approach, excelling in both independent and collaborative team environments.
Experience
Business Analyst at BrandMuscle (Nov/2020 – Aug/2021)
Project: Instant Impact 3.0 (Software Re-engineering Project)
- Responsible for a web-based application providing marketing solutions through print materials.
- Integrated the application with Treasury/Cash Management and payment solutions systems.
- Utilized tools such as Jira, Confluence, Microsoft Office, Tableau, and Zoom.
- Translated complex business requirements into user stories, increasing stakeholder satisfaction by 20%.
- Presented solution roadmaps to both technical and non-technical stakeholders, reducing delays by 30%.
- Conducted thorough UAT testing, resulting in a 15% reduction in post-launch issues.
- Played a key role in requirements gathering, functional testing, solution validations, and project documentation.
- Acted as a subject matter expert for the technical team, reducing bug reports by 40%.
Business Analyst at Société Générale (Jul/2017 – Sep/2020)
Project: BDR/New-Edge Client Referential (Investment Bank Referential System)
- Revamped and migrated the investment bank referential system to a new system.
- Integrated the system with various financial tools and platforms.
- Used tools such as Jira, Confluence, Microsoft Office, SAP Business Object, Tableau, and Zoom.
- Trained and coached 20+ employees on agile principles, resulting in a 30% increase in team productivity.
- Collaborated with stakeholders to document requirements into user stories with a 95% satisfaction rate.
- Assisted the team in understanding Agile methodologies, including Kanban and Scrum.
- Created user guides and training manuals for various systems.
- Mentored cross-functional teams on agile methodologies, leading to a 50% reduction in project backlogs.
- Implemented agile practices to improve team productivity, resulting in a 30% increase in project completion rate.
Education
Master of Science in Project Management
Northeastern University, Toronto, Ontario, Canada
- Completed a comprehensive Master's program focused on Project Management.
- Acquired advanced knowledge and skills in project planning, execution, and control.
- Gained expertise in leadership, communication, and strategic decision-making within project environments.
- Developed a strong foundation in utilizing project management tools and methodologies.
- Engaged in coursework covering topics such as risk management, stakeholder communication, and agile methodologies.
- Applied theoretical concepts to real-world scenarios, fostering practical problem-solving abilities.
- Collaborated with a diverse group of peers, enhancing teamwork and interpersonal skills.
- Utilized Northeastern University's resources to stay abreast of industry trends and best practices.
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