Diana Abraham

Administrative professional with experience in planning and organizing events for 100+ people. Detail-oriented and

highly proactive with strong communication/customer service skills and a proven ability to motivate and lead teams to success.

built a career in the  custummer service and food an d beverage industry

CONSULTANT AND SMALL PASTRY BUSINESS OWNER, Cancun, Q.Roo

Design Pastry D.A, March 2020-September 2022

• Defined strategy and trained staff to manage day-to-day business operations.

• Managed effective customer service and marketing operations.

• Catering for private events.

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CHEF INSTRUCTOR, CANCUN, Q.Roo

Le Cordon Bleu, Universidad Anahuac Cancun, January 2022-July 2022

• Supervised and monitored students, while providing feedback, and making suggestions for improvement.

• Prepared reports and maintain records, such as student grades, attendance rolls, and training activity details.

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LEADERSHIP PROGRAM COORDINATOR, Cancun, Q.Roo

Le Cordon Bleu, Universidad Anahuac Cancun, September 2021-June 2022

• Reviewed program documents to make the proper decisions for the program.

• Analyzed results and developed recommendations for improvement.

• Coordinated and scheduled activities, events and meetings.

CHEF ASSISTANT, CANCUN, Q.Roo

Le Cordon Bleu, Universidad Anahuac Cancun, January 2016-September 2016

• Events coordination (fundraiser gala dinners, )

• Maintaining and facilitating efficient operations.

• Monitored work areas and serving lines to verify safe food and service environment.

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SOUS CHEF, Cancun, Q.Roo

Marketcito Deli, September 2019-April 2020

• Developed new recipes, menus, and food concepts to promote sales.

• Monitored and controlled food and labour costs to support profitability.

• Guided kitchen personnel in line cooking, food preparation and plating.

• Maintaining inventory stock as needed.

OTHER EXPERIENCES:

• Line cook at Xerta, Barcelona (Michelin-star restaurant)

• Internship at Fairmont Mayakoba, Riviera Maya (2017)

• Secretary at a law firm (2015)

MASTER OF BUSINESS ADMINISTRATION (M.B.A.), Vancouver, BC.

University Canada West, Expected graduation January 2024

BACHELOR’S IN BUSINESS GASTRONOMY, CANCUN, Q.ROO.

Le Cordon Bleu, Universidad Anahuac de Cancun, July 2019