Diego Carrasco

Highly motivated marketing student with a passion for leveraging innovative strategies to drive brand growth and customer engagement. Equipped with knowledge and skills to make a significant impact in the industry. With a proven ability to think critically and adapt to changing trends. I bring a strong work ethic to any project.

Sales associate                                                                                                         Sep 2023 - present

Polo Ralph Lauren, Ottawa

• Offer expert product knowledge and aid customers in making informed buying choices.
• Maintain a well-organized and visually appealing store environment.
• Assist in restocking merchandise to ensure product availability on the sales floor and in the stockroom.
• Operate the cash register accurately, process returns and exchanges, monitor inventory levels, and assist with receiving and unpacking shipments, ensuring accurate documentation and stock placement.

Supervisor                                                                                                         Jan 2023 - Jun 2023

Servicemaster Clean,Ottawa

• Supervised, trainedand lead a team of janitorial staff, assigning duties, and ensuringproper training to support company's policies, equipment usage, and safety protocols
• Plan and organizecleaning schedules to maintain cleanliness and hygiene standardsin all areas of facility.
• Inspect work performedby janitorial staff to ensurequality and compliance with established guidelines as well as identifying areas requiringimprovement and implement corrective actions.
• Manage and maintaininventory of cleaningsupplies and equipment, and initiate procurement as needed.

Bilingual Analyst                                                                                                     Feb 2022 - Nov 2022

Teleperformance Peru S.A.C, Lima, Peru

• Provided assistance for the Doordash campaign by supplying support to delivery employees and customers in both Spanish and English
• Answered questions about a company's products or services, resolved issues and troubleshooting technical problems
• Provided proactive customer outreach and handled complaints regarding product deliveries or card related issues

Real Estate Agent                                                                                                    Jan 2020 - Mar 2021

RE/MAX Prestige S.A.C,Lima, Peru

• Showcased homes and guided clients through the home-buying process, ensuring a seamless and satisfying experience.
• Negotiated on behalf of clientsand meticulously managed all facets of paperwork and the closing process on behalf of clients.
• Crafted captivating property listings, employing marketing strategies to maximize visibility across a spectrum of channels.
• Demonstrated expertise in real estate marketing and sales, enhancing clients' experience and driving successful transactions.

Social Media and Digital Marketing Content Manager                                                                                                         Jan 2019 - Jan 2020

Geek Force Peru, Lima, Peru

• Developed creative contentwith a focus on crafting engaging and strategic posts for Facebook and Instagram to enhance online presence.
• Executed social media marketing campaigns, leveraging data-driven insights to enhance engagement and drive a remarkable 22% organic growth in social media following.
• Researched and composed original content across various social media channels, including Facebook, Instagram, and YouTube.
• Produced captivating and effective content that amplified brand presence and audience engagement.

Business - Marketing Diploma                                                                                                   January 2023 - Present

Algonquin College, School of Business & Hospitality, Ottawa

B.A. of Laws                                                                                                     March 2010 - December2016

Universidad Peruana de CienciasAplicadas, Lima, Peru