Dmytro Hlukhyi

HIGHLIGHTS OF QUALIFICATIONS AND SKILLS 

• Hands-on experience in streamlining inbound & outbound freight, shipper and carrier communication, problem solving, and order management.
• Practical knowledge of supply chain industry trends and practices, including but not limited to Advanced Commercial Information (ACI), Automated Commercial Environment (ACE), Pre-Arrival Review System (PARS), Pre-Arrival Processing System (PAPS).
• Proficient in Transportation Management System (TMS) and Warehouse Management System (WMS) software, load boards (Loadlink, Truckstop, DAT), and Microsoft Office applications (Word, Excel, Outlook).
• Experienced in Customer Relationship Management (CRM), phone etiquette, and documentation practices of the industry (freight quotations, bid pricing, load booking, permit applications, factoring, billing, invoicing, expense reports).
• Strong ability to interpret and adhere to Ministry of Transportation (MTO) and Department of Transportation (DOT) regulations, including Canadian and US Hours of Service (HOS), cargo securement, heavy haul and overdimentional shipments.

 Warehouse and Logistics Coordinator                                                                               Jan 2021 – Present

 Pride Pak Canada Ltd., Mississauga, ON                                                                                         

• Coordinating warehouse operations and supervising logistics team involved in overall supply chain procedures. 
• Maintaing schedules for inbound and outbound shipments while making decisions on prioritizing trucks.
• Supervising loading and unloading of inbound and outbound shipments. 
• Assisting in requisition of materials and supplies.
• Preparing and submitting weekly and monthly reports to Production Manager.
• Training new hires on company policies and safety procedures.

Lead Dispatcher / Heavy Haul & Overdimentional Permit Coordinator             Aug 2018 – Dec 2020

Delta Express Inc., Asheville, NC

• Analyzed lane data, on-time performance, and costs to effectively negotiate rates with customers and 3PL brokers to ensure profitability and customer satisfaction.
• Implemented new rules and procedures within dispatch and operations.
• Directed and assisted dispatch employees with various issues.
• Procured heavy haul and overdimentional permits from most US states.
• Tracked, traced and organized permits for multiple shipments.
• Communicated with dispatch employees regarding the time-line for procuring permits.
• Obtained correct and optimal routing for specialized loads that complies with state laws.
• Provided cross-over training regarding permits to provide coverage during absences/vacation.
• Educated and informed drivers regarding permit details and restrictions.
• Ensured drivers’ compliance with company policies and procedures.
• Prepared and submitted weekly and monthly reports to Transportation Manager.

Transportation Dispatcher                                                                                          Feb 2016 – Jul 2018

Delta Express Inc., Asheville, NC

• Coordinated the flow of deliveries and pickups while staying abreast of daily priorities and weekly transportation targets.
• Developed and maintained strong professional relationships with customers and drivers.
• Booked loads independently and planned routes.
• Handled and addressed various delivery and pickup issues.
• Managed and resolved billing and service related complaints.
• Ensured drivers’ compliance with company policies and procedures.
• Prepared and submitted weekly and monthly reports to Transportation Manager.

Dispatch Assistant                                                                                                        Aug 2015 – Jan 2016

Delta Express Inc., Asheville, NC

• Engaged prospective customers through cold calling and networking activities.
• Communicated with customers to make a note of any shipment handling requests.
• Ensured that the deliveries and pickups are done as per the allocated timeline.
• Provided timely customer communications and freight tracking.
• Recorded transportation and tracking data into TMS.
• Generated and verified freight bills and invoices.
• Maintained records of mileage, fuel use, repairs and other expenses.

Master of International Relations                                                                                                   July 2018

Petro Mohyla Black Sea National University