Donny Tuli

Highly-versatile, dedicated professional offering more than 2 years of comprehensive academic and practical experience in first contact customer service and sales. Provides excellent interpersonal skills and thrives when working with a cohesive team.

As an Armed Guard (GardaWorld):

• Organizing and keeping Cash safe for the clients
• Driving a 5 ton truck down the busy streets to fulfil client demands
• Handling a Restricted firearm responsibly for self and public safety
• Keeping up with 30-40 clients every shift in order to deliver or collect cash
• Capable of assisting and cooperating with team mate in any situation
• Escorting the cash safely from the truck to the client and vice versa

As a Supervisor (Cascades Casino):

• Organizing and cheering the team as a Supervisor
• Elaborated Report writing for the records of the nature of an incident
• Daily briefing with the team for better management and easy environment
• Keeping up with the team by having weekly drills to strengthen team work
• Creating Deployment for the team that mentions scheduled breaks, patrols, and floor tasks
• Assisting with Delta Police for the Gaming Floor tour as a weekly checkup
• Spreading awareness about Emergency Exit Plans
• Maintaining logs for Lost and Found items
• Monthly key audits for the entire facility
• Working with the team on floor as per the requirements
• Cooperating with the team with short staff in order to ease work stress
• Responding to Fire Alarms and disarming them upon checks by Fire Department

FT Control Room and Building Security (BC Place) – Current

• Patrolling and Securing the premises
• Responding to First Aid calls
• Managing site through Surveillance
• Controlling the interior temperature and lighting for the BC Place building
• Crowd Management and safety
• Directing the vendors and contractors / Issuing them keys for access
• Issuing passes to anyone coming from outside of the building
• Managing sign in and sign out of employees
• Assisting VPD on occasions like events, concerts and shows
• Staying in contact with on field supervisor to maintain safety
• Communicating through radio
• Auditing keys at the end of every shift
• TrakTik tours for interior and exterior patrol
• Report writing for every incident taking place
• Checking for building leakage or drainage deficiency
• Locking and unlocking building as required. 

As a Supervisor (Cascades Casino):

• Organizing and cheering the team as a Supervisor
• Elaborated Report writing for the records of the nature of an incident
• Daily briefing with the team for better management and easy environment
• Keeping up with the team by having weekly drills to strengthen team work
• Creating Deployment for the team that mentions scheduled breaks, patrols, and floor tasks
• Assisting with Delta Police for the Gaming Floor tour as a weekly checkup
• Spreading awareness about Emergency Exit Plans
• Maintaining logs for Lost and Found items
• Monthly key audits for the entire facility
• Working with the team on floor as per the requirements
• Cooperating with the team with short staff in order to ease work stress
• Responding to Fire Alarms and disarming them upon checks by Fire Department