Drew Levi

Drew Levi, 

Senior-Level Facilities Manager

Cross-Functional Leadership | Process Innovation | Project Controllership

Results driven professional with an extensive background in leadership, maintenance, project management, and risk assessment. Recognized for a proven ability in guiding teams to success and establishing meaningful relationships with clients in order to better sustain business operations. Dedicated, time driven professional able to successfully manage simultaneous multi-million dollar facilities. Proficient in developing processes that have saved millions of dollars by optimizing efficiency and highlighting resource maintenance. Seeking an opportunity to bring talent and vision to a respected organization that rewards proven success and process improvement. 

Technical Skills: MS Office, JDE, Yardi, SAP, AutoCAD, Cimcad, Photoshop, Illustrator, Project, financial, CMMS, WorkOrders Languages: English: Fluent, Hebrew: Fluent, French: Basic+ 

Professional Experience

Fuel Transport                                                                                                                         2022 – current 

Facilities Manager

• Provide facilities services and support for all offices and commercial properties in North America 
• Manage all facilities personnel and 3rd party services 
• Develop a facilities maintenance program from ground up for all Fuel properties; develop and support various activities such as security systems, occupational safety program, curb appeal, process and compliance,
• Audit and analyze related risks and their associated impacts; present best options business cases with budgets
• Source and evaluate proposals from vendors, coordinate system repairs and monitor system performance, 
• Coordinated and managed building improvements, electrical repairs, janitorial services, AV equipment, data lines and wiring, telephone and computer lines, pest control, key management, and building exterior upkeep. 
• Responsible for all Fuel key contracts such as: snow removal, landscape, HVAC, Generators, fire systems, waste disposal, recycling, security and more

Hazelview properties                                                                                                                 2020 – 2022

Regional facilities and maintenance Manager

• Provide support for all residential and commercial properties in the region of Quebec. 
• Support and lead all activities related to maintenance, security, safety, curb appeal, process and compliance, inspections, contract management, cleaning, and all other facilities related functions. 
• Responded to arising situations and making critical decisions to repair and recover with the support of team members to ensure service and support is provided to residents.
• Actively supported Capital & Development teams, support and oversee the progress of capital projects   
• Provided Leadership, Management, and supervision to team of 30 staff. Support and train as well provide oversight on all activities and processes as well as related customer service. 
• Lead and manage automated workflow system (Yardi), responsible for all work orders, PO, estimations, and vendor management for the whole region. 
• Provide support and lead financial and budgets processes. Participate in the development of maintenance, and Capital budgets. 
• Provide superior level of service and support to residents and guests. Ensure standards are maintained to a high-level of upkeep, including curb appeal, landscaping, recreation facilities, pool, sauna, and concierge services.  

McGill University – Student housing and hospitality services (SHHS) - one year contract         2019 – 2020

Associate Director Residents Housing and Facilities 

• Provided oversight and responsible for developing and implementing a broad range of goals and objectives for the Students Housing and Hospitality Services (SHHS) which addressed the overall physical condition of the student residences and dining halls. 
• Maintained and upheld the quality, safety, and infrastructure of approximately 40 buildings in the Student Housing and Hospitality Services portfolio, including residential lodging, halls, dining rooms, kitchens and recreation facilities. 
• Provided excellent customer service through communication and through work order system, met with residents to address issues by resolving complaints and minimizing the negative impact on the student life within the residence and dining halls.
• Responsible for the effective management of facilities within SHHS, including general maintenance, projects, and deferred maintenance. Developed and maintained contract services with external service providers, including scoping management, quality control, budgeting, and staffing as related to the contracts. 
• Develop short and long-term goals for preventative maintenance and renovation in compliance with the University, and authorities. Implemented large scale upgrade to CMMS system and to the preventative maintenance workflow.
• Managed and oversaw large number of maintenance and service staff and their assignments.
• Manage small-medium scale projects within SHHS; participated as a team member on larger renovations/construction projects in conjunction with Facilities Management and Ancillary Services (FMAS)
• Conduct regular walk-throughs of all residences and dining halls to assess the upkeep of all residential facilities.
• Actively participated in all Customer Service / Resident Relations functions, including townhall and committees 
• Responded to emergencies and ensured a safe and comfortable environment for students. 
• Participate in grievances and dispute resolution meetings including labor relations committees, arbitrations and disciplinary meetings Represented SHHS and acted as a liaison with both internal and external stakeholders. 

Rosdev Group                                                                                                                              2016 – 2019

Director of Facilities and Special Projects 

• Provide oversight to quality assurance initiatives by designing and implementing products and processes for ongoing improvement and special projects, ensuring all services align with account expectations. 
• Managed a large portfolio of leading accounts, including buildings with 1,200+ employees. 
• Develop and manage business cases, manage building budgets, and schedule needed supervision. 
• Direct all crew members for individual facilities, 2nd tier providers, contractors and suppliers. 

Cushman and Wakefield-Ericsson Account                                                                           2014 – 2016

Regional Facilities Manager

• Managed the daily operations of the Data Center on a large tech campus, including escalations, ticketing, client communication, and maintained efficiency. 
• Created and implemented tools, processes, and procedures that improved service and overall productivity. 
• Worked directly with leaders and managers to assist employees in the prioritization of projects and tasks. 
• Maintained responsibility for 13 large labs within the data center, maintaining related equipment including 10 UPS and transfers switches, under floor cooling system, five generators, VESDA, EPO systems, and power distribution. 
• Provided oversight to 12 direct reports and Tier 2 personnel. 
• Created and maintained annual operational budgets. 
• Directed the operations of the kitchen and cafeteria within the campus that serviced 1,800+ employees and visitors, including developing menus and streamlining operations to improve service. 
• Executed a site-specific preventive maintenance schedule and managed crises as they arose. 
• Managed the activities and personnel of the building leased space, including the mail room operations, vendor relations, and needed cleaning, repairs, deliveries and landlord communication. 
• Collaborated with the site architect and project manager to support the developments of mechanical systems, space layouts, and assisted with material selection and design options. 

Jones Lang LaSalle (CBRE*)-Diageo Account                                                                         2008 – 2014

Senior Facilities Manager

• Served as the Senior Manager on the account, overseeing all Canadian properties including 2M SqFt of commercial properties, office buildings, and production plants, responsible for all process, data, and reporting on all activities.
• Effectively developed and maintained the capital and operating budgets for all sites, including 15 cost centers with a total budget of $8M.
• Reduced spending by $1.5M in operations and $500K in operations by actively identifying cost saving opportunities in vendors, procurement activities, consolidation, and engineering solutions. 
• Onboarded, trained, and managed employees for all facility related activities including maintenance crews, administrative assistants, sanitation crews, security guards, and Tier 2 providers. 
• Ensured complete safety and security onsite training and supervising WHMIS conducted MSDS management, KPI reporting, and LTO procedures. 
• Implemented recycling and power conservation initiatives to support the environmental mandate. 
• Reduced OPS costs through the implementation of onsite security systems including CCTV, card access, burglary alarms and recording systems.
• Coordinated and managed building improvements, electrical repairs, janitorial services, AV equipment, data lines and wiring, telephone and computer lines, pest control, key management, and building exterior upkeep. 

Additional Professional Experience

GGMC - Property Management Services, (VP operation -Owned business), 2004-2008

YMYWHA, Facility Manager, 2001-2004

Xebec, Inc., Development and Design Engineering/Production Coordinator, 1998-2001

NER Custom Lighting, Inc. Technical Designer/Technical Advisor, 1997-1998

Mirabec Industries, Assistant Manager, 1996-1997

Offer Brothers, Control Applications LTD, Computer Projects Manager & Programmer, 1994-1996

Offer Brothers, Control Applications LTD, Building Manager, 1990-1994

Education & Credentials

Practical Engineering Degree, Tel Aviv University, Israel

Certified Electrician, Tel Aviv Technical Institute, Tel Aviv University Israel

Certified Facilities Manager, FMP, In Progress

LEED GA Certification, Leed Association, 2015

Yellow Belt (Six Sigma), 2014

Customer Service, Communication, Skill Path Seminar, 2004

Advanced Management, Negotiation, Conflict Resolution, Skill Path Seminars, 2002

AutoCAD 2000, AutoCAD Mechanical, Helpdesk Support Course, 2000

Community & Volunteer

Solomon Schechter Academy, Fundraising Committee Chair, 2005-2010

Solomon Schechter Academy, Board Member, 2005-2011

CCI, Board Member, 2002-2004

 I have extensive experience in the management of cross-functional teams, having directed tech support, 
hospitality, and facility teams as well as vendors, contractors and maintenance crews. 
 I am able to quickly and effectively target areas of needed improvement and create and implement 
procedures that improve service and efficiency. 
 I have created and managed numerous multi-million dollar annual and operational budgets, often reducing 
spending in labor and operations. 
During my career, I have applied my proven expertise and ongoing professional development to meeting and exceeding all 
objectives put before me. throughout my career I was also responsible for leading quality assurance initiatives, managing building budgets, and directing crews and Tier 2 providers to 
meet account expectations. Further examples of my achievements are outlined on the attached document. As you will see, I 
am dedicated to partnering with a team with the same passion for growth within the facilities management field. 
 

Practical Engineering Degree, Tel Aviv University, Israel
Certified Electrician, Tel Aviv Technical Institute, Tel Aviv University Israel
Certified Facilities Manager, FMP, In Progress
LEED GA Certification, Leed Association, 2015
Yellow Belt (Six Sigma), 2014
Customer Service, Communication, Skill Path Seminar, 2004
Advanced Management, Negotiation, Conflict Resolution, Skill Path Seminars, 2002
AutoCAD 2000, AutoCAD Mechanical, Helpdesk Support Course, 2000