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Hamilton
duo bless

duo bless

Customer Support Specialist

Customer Service / Support

Hamilton, Ontario

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About duo bless:

I am a dedicated Customer Service and Administrative Support professional with experience working remotely for leading companies like Kelly Services and Apple. Skilled in managing client communications across multiple channels, scheduling, and providing efficient virtual assistance, I thrive in fast-paced environments where attention to detail and empathy are essential. I’m passionate about helping people and improving processes to create seamless experiences. Always eager to learn and grow, I’m open to new opportunities where I can contribute my skills and make a positive impact.

Experience

Experienced Customer Service and Administrative Support professional with a proven track record in managing client communications, scheduling, and virtual assistance in fast-paced environments. Skilled in multichannel support, insurance verification, CRM and EHR documentation, and coordinating with cross-functional teams. Proficient in Google Workspace, Microsoft Office, Slack, and MacOS, with a strong focus on empathy, accuracy, and process improvement.

Education

Sault College - SEN (Communication)
Christ Apostolic University College - Business Administration (General Management)

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