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Dwayne Gonsalves

Dwayne Gonsalves

UX/UI & Graphic Designer

Services provided: Logo Design , App Design , UI/UX , Fonts & Typography , User Interface Design , User Research , Adobe After Effects , Web design , Adobe Illustrator , Graphic design , Adobe XD , Figma , Adobe Photoshop , Adobe Premiere , Presentation Design , Illustration , UX Design , Print graphic , Adobe InDesign

Kitchener, Waterloo
$25 / hour
Approximate rate

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About Dwayne Gonsalves:

A passionate Graphic & UI Designer with more than 2+ year experience in agency environments. Strong conceptual thinker, skilled in Figma, Adobe Creative Suite, and creating scalable designs with User-centric approaches that are adaptable to different platforms. Proficient in visual storytelling, typography, wireframes, storyboards, landing pages, prototypes along with digital and well as print graphics for social media platforms .

Experience

  Mishandled Baggage Specialist                                                                                                                        Present

  GTA dnata                                                                                                                                              Mississauga, ON

  • Maintained daily customer service standards through effective communication and immediate resolution of issued and submitted variances, identify problems, and provide recommendations for service level improvement.
  • Monitored baggage off-load, trimmings, and assist passengers and crew with pick-up and issue resolution and completed required reports, maintain records, and arrange local delivery of delayed baggage.
  • Submitted written reports, and collaborate with other departments to improve service levels and also Complied with new procedures and regulations to ensure efficient operations.
  • Responded to passenger concerns, fill out incident forms, and promote a good working environment and Ensured completion of all baggage-related reports, maintain records, and uphold office protocol.

 

   Starsky Fine Food                                                                                                                             04/2023-07/2023

   Grocery Clerk                                                                                                                                      Mississauga, ON

  • Efficiently restocked shelves by ensuring products are well-organized and readily available for customers. 
  • Conducted regular inventory checks, identify low stock items, and collaborate with higher management to ensure timely replenishment of the products.
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner by responding to their inquiries, locate products, and offer recommendations.
  • Regularly monitored and rotated perishable items to minimize waste and ensure product freshness.

 

   UX/UI Designer                                                                                                                               05/2020 – 12/2021

   Tattletale Productions                                                                                                                            Mumbai, India

  • Developed 6+ Reckitt dashboards, adhering to brand guidelines, resulting in a 15% productivity increase in 2 months by creating web layouts, assets, and wireframes to optimize user experience.
  • Collaborated with stakeholders to create 20+ logos for internal dashboards, working closely with management.
  • Created video assets, social media posts, banners, flyers, posters, presentations, and mood boards for 5+ client brands, driving a 20% increase in company leads within 6 months.

 

   Jr. UI Designer                                                                                                                                04/2019 – 05/2020

   Futuready Media                                                                                                                                      Mumbai, India

  • Independently designed a modern ISKON website, increasing new customer acquisition by 18%. Enhanced visual appeal and user experience to drive brand growth
  • Developed 20+ wireframes, prototypes, assets, and landing pages for multiple projects, boosting company identity and reliability in 5 months.
  • Redesigned Econship's Android app with material UI, increasing sales by 22% in 2 months by Implementing customer-centric design for enhanced user experience.

 

   Sr. Graphic Designer                                                                                                                      01/2018 – 01/2019

   Think Social                                                                                                                                              Mumbai, India

  • Designed ads, banners, posters, short Videos for social media platforms such as Instagram, Facebook, Twitter and LinkedIn for Fingerlix & Cubishop that increased both brands sales by 8% within 2 months.
  • Created mood board of brand elements that was used for the overall branding on their social media pages and website for a brand called Reperio that increase brand identity online by 20%.
  • Developed banners and social media creatives for a gaming exhibition called India games expo. Ran many ad campaigns that increased the number of visitors for the event by 12%

Education

Post Graduations in Web design and Development and Bachelors of Science in Information Technology

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