Ella Chiang

Proactive Art History and Museum Studies student interested in the intersection of business and the arts with experience in outreach and event management. Creative and driven worker with strong oral, written, and digital communication skills.

Student Library Assistant September 2022 – Present 

Allyn and Betty Taylor Library – Western University, London, ON

●  Provide support for library users and facilitate interactions between guests, library services, and collections.

●  Classify and digitize library collections, archive material, and theses.

Medical Secretary May 2020 – August 2022 

River Clinic – Markham Diabetes, Markham, ON

●  Greet patients and answer patient calls for five doctors in both English and Mandarin.

●  Arrange appointments, organize doctors’ schedules, file financial records/medical billing, catalog patient forms, labs,

and imaging using Accuro EMR, ClientTracker, and Excel.

●  Provided administrative support by copying, scanning, faxing, and emailing materials.

●  Designed, managed, and updated Markham Diabetes website.

Marketing and Community Outreach Assistant August – October 2020 

MK Disability Law, Markham, ON

●  Researched and established relations with local MPs, paralegal clinics, business associations, and community centres.

●  Facilitated and translated online information sessions about disability law services in English and Mandarin.

●  Directed physical and social media promotions; created weekly video series on accessibility to legal consulting services.

University of Toronto Schools (UTS) September 2018 – June 2022

● Graduated with 97% average; Dorothy Thomson Memorial Award for academic and extracurricular achievement. 

University of Western Ontario September 2022 – Present

● First-year in Museum Studies (Faculty of Arts & Humanities), Ivey AEO Status; Western Scholarship of Excellence.