Ella Hodgson

I am confident that my skills and qualities align well with the responsibilities of overseeing day-to-day property operations, including maintenance, repairs, security, tenant relations, budget management, staffsupervision, and ensuring compliance with the RTA, and safetyregulations. 

Although I am new to this field, I am eager to learn and grow, and have recently completed the following courses; 
- Rental Property Management
-Essentials of HVAC & Air systems in buildings 
-Building Services Management 

My background includes a strong foundation in customer service excellence, preventive maintenance, and facility maintenance at an elementary school. I am well versed in a variety of computer programs supported by my education in Medical Office Administration from Lambton College and learn new programs quickly and efficiently. 

I am self-motivated, solution-oriented, and proficient in time management, all of which are essential attributes for effectively managing a building and its systems. I am enthusiastic about the opportunity to contribute to maintaining a safe, functional, and well-maintained environment.

Committed Customer Service Representative with 10 plus years of experience in fast-paced environments, achieving a 95% customer satisfaction rate. Reduced call handling time by 20% without compromising service quality. Skilled in problem-solving, communication, and providing high-quality customer support.

• Rental Property Management
• Essentials of HVAC & Air systems in buildings 
• Building Services Management