
emmanuel elemchukwu
Customer Service / Support
About emmanuel elemchukwu:
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experience
JUNIOR SYSTEM ADMINISTRATOR
05/2023 - 11/2023 S&C Electric Company - Toronto, ON
Troubleshot network issues and provided technical support to users.
Developed scripts to automate routine tasks.
Managed Active Directory accounts including creating user profiles and resetting passwords.
Provided remote support for off-site locations via VPN connections.
Deployed updates across multiple operating systems including Windows and Linux.
Created backup plans to ensure data integrity in case of disaster recovery scenarios.
Configured routers, switches and firewalls for secure access to internal networks.
Investigated root causes of application errors or system malfunctions.
Implemented security measures such as antivirus solutions, two factor authentication. Monitored client computer network operations, from planning and budgeting to installation, maintenance and support.
Multitasked effectively to complete bid specifications on time while managing installation of new infrastructures.
Managed backup, user account and helpdesk systems. Developed data security and disaster recovery procedures.
Education
Abia State University - Abia, Nigeria | Bachelor of Science Computer Science
NetSoft College - Mississauga, ON | Some College (Diploma) Technology Infrastructure Analyst
Professionals in the same Customer Service / Support sector as emmanuel elemchukwu
Professionals from different sectors near Mississauga, Ontario
Other users who are called emmanuel
Jobs near Mississauga, Ontario
-
This role is responsible for communicating with customers via phone calls, text messages and emails, while managing customer accounts and delivering exceptional support. · ...
Mississauga1 month ago
-
This is a full-time Customer Service Representative role located in Maple, ON. · ...
Vaughan1 month ago
-
The customer service representative provides sales and customer service to build, maintain and retain clients. · ...
Gormley1 month ago