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Emmanuel Horton Kyazze

Emmanuel Horton Kyazze

Sales, Customer service, Community Development
Hamilton, Ontario

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About Emmanuel Horton Kyazze:

Aspiring Sales /customer service representative
I am a recent graduate at the beginning of my career aspiring to develop myself as a sales and customer service representative. 

I am a bachelor's degree holder in Psychology with a minor in business. I am a self-driven individual with an enthusiastic and high-energy character. I am a great team player and a highly competitive individual being a former soccer varsity athlete. I have built great communication and customer service skills during my time as a customer service representative at Redeemer University. I have also lived in 3 countries where I have gained educational and life experience in several different cultures and economies.

In my role as an Athletic Center Customer Service representative at Redeemer University, I was the first point of contact for inquiries about the Athletic facilities and membership packages. I was responsible for orienting new members to the facility and equipment alongside maintaining a safe environment in the Athletic center.

I have also worked at Wander the Resort as a support staff. Where I managed guest bookings and accommodations along with front desk support work. I was also involved in events set up.

Experience

Customer Service Representative at Redeemer University - Canada

Roles

First point of contact for public inquiries/concerns.

Selling gym memberships 

Responding to incoming inquiries regarding athletic services 

Orientating new members to facility and equipment

Laundry services for members and varsity teams 

Daily facility cleaning and maintenance

 

Seasonal Support at Wander the Resort - Canada

Manage bookings and accomodations

Events setup and tear down 

Welcome guests and run reception services 

Ground Maintenance

 

Intern at Church Army Center for Urban Mission - Kenya

Community outreach and support 

Relief work for people living in slum areas of Kenya

 Providing support to families, pastors, and communities in slum areas in Kenya

Education

BA in Psychology at Redeemer University with a Business minor.

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