ERROL AGONOY

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

EXPERIENCE

ASSESSMENT CLERK II, Laoag City, Philippines

City Government of Laoag, April 2017-January 2023

• Verified, printed, and issued true certified copies of tax declarations and certifications of real properties.
• We prepared Weekly Accomplishment Reports approved by the City Assessor and submitted them to the Local Government Unit Chief Executive every Monday.
• Updated, filed, kept, and maintained all reports and records with no misplaced documents and easily retrievable when needed.
• Bound office records and documents before the end of the day.
• Acted on Real Property Units for research requested by clients.
• Addressed incoming customer communications via telephone and email.
• Assisted department personnel in the completion of routine tasks to meet deadlines.
• Performed general administrative tasks, such as answering telephones and scheduling appointments.

ACCOUNTING BOOKKEEPER, Laoag City, Philippines                      

Liga ng mga Barangay (Association of Barangay Councils), February 2013-April 2017

• Audited and processed barangay disbursement vouchers and payrolls.
• Maintained a journal of barangay transactions.
• Prepared barangay financial statements.
• Posted barangay transactions to the subsidiary ledgers.
• Helped the barangay treasurers in the preparation of their remittances to the Bureau of Internal Revenue (BIR) and to the City Treasurer’s Office.
• Performed other duties that the supervisor may assign.

DRUGSTORE SPECIALIST, Laoag City, Philippines                            

Laoag Generations Corp. (Exclusive Distributor of Unilever Philippines), February 2010-June 2012

• Ensured that drugstore accounts always have the right number of stocks.
• Answered clients’ questions regarding product use, prices, and availability.
• Developed and practiced professional sales skills to reach desired outcomes.
• Implemented strategies to improve performance, accuracy, and quality.
• Travelled throughout assigned territory to call on current and prospective customers to solicit specifications and orders.
• Shared product knowledge with customers while making personal recommendations.
• Acted as liaison between clients and company to foster strong relationships.
• Delivered high-quality customer service to meet customers’ demands and resolve issues.

ADMINISTRATIVE STAFF II (Station’s Traffic/Cashier), Laoag City, Philippines

Bombo Radyo Philippines, April 2007-September 2009

• Prepared Radio Broadcast Contract Agreement. Ensured that commercials are contracted and approved before airing.
• Attended to the advertising clients’ needs, problems, complaints, and inquiries on advertising transactions/contracts with the Station.
• Set up monitoring ticklers to ensure that all local advertising contracts are reviewed and renewed/extended on time. This includes preparation and proper systematic maintenance of records to serve as reminders for the maturing advertising contracts.
• Prepared and sent collection letters to delinquent advertising accounts and conducted follow-up call(s) to improve collection.
• Brought to the attention of the Station Manager/Officer-in-Charge any undue delay in the submission of advertising contracts/support, data, or other necessary documents by the client(s)/Account Executives.
• Acted as the Station’s Revolving Fund Custodian with the sole responsibility for controlling and disbursement of such expenses. Maintained the Revolving Fund Book and prepared replenishment reports.
• Prepared Cash Vouchers, liquidations, and other accounting reports.
• Responsible for the preparation of Official Receipts (OR) for payment received from advertising clients. Official Receipt shall be signed by the Station Manager/ Officer-in-Charge.

JOB ORDER WORKER (ADMINISTRATIVE ASSISTANT), Batac City, Ilocos Norte, Philippines 

Mariano Marcos Memorial Hospital and Medical Center, November 2004-March 2007

• Drafted and prepared routine official communication such as letters and endorsements, as well as required reports.
• Performed other clerical services such as receipt and release of incoming and outgoing communication.
• Filed and maintained official communication and other documents and ensured their security and confidentiality.
• Provided administrative support by receiving and making calls and accommodated patients’ watchers.
• Documented/recorded pertinent data of patients.
• Issued required certificates of patients and personnel.

BRANCH CONTROL OFFICER, Mandaluyong City, Philippines                                    

Magna Financial Services Group Inc, (Exclusive Distributor of Yamaha Motorcycles), Sep1997-May 2000

• Did the bookkeeping functions of the branch.
• Acted as the branch cashier.
• Acted as the Officer-in-Charge of the branch in the absence of the Branch Manager.
• Performed customer-related functions.
• Acted as the branch office administrator.
• Prepared and maintained individual subsidiary ledgers on all accounts.
• Custodianship of all stocks and inventories.
• Performed other duties that the Branch Manager may assign from time to time.

Master of Arts in Public Administration, Laoag City, Philippines      

Mariano Marcos State University-Graduate School, Nov 2003-Apr 2004; Jun 2006-Apr 2007      

Teacher Certificate Program (TCP), Laoag City, Philippines              

Mariano Marcos State University, November 2002-April 2003          

Bachelor of Science in Business Administration, Batac City, Ilocos Norte, Philippines         

Mariano Marcos State University, June 1992-October 1996 

• Major in Management Accounting