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Essam Razaq

Essam Razaq

Customer service,Sales,Administrative,Accounting

Services provided: Zoho CRM , Customer Service & Account Management , General Sales , Customer Support Representatives , Intuit QuickBooks Specialists , Microsoft Office Specialists

Administrative

Milton, Halton
$20 / hour
Approximate rate

Social

About Essam Razaq:

Bachelor’s in Business Administration
from National American University, with
17 years of work experience in UAE,
always a warm and friendly demeanor!
Skilled at conflict resolution. Team
builder who is acutely attentive to the
employee and guest needs.
Punctual problem solver and an avid
multitasked.
Track record of being an essential part of
the management team and
instrumental in providing effective
solutions that produce immediate
impact and contribute to the
establishment’s long-term success.

Experience

Keter Canada Inc, Plastic Manufacturing - Production Department, Milton - Ontario (Current Job/Temporary) Nov 2023


Client Relations Executive
Bravo Awards & Gifts LLC – Abu Dhabi - July 2017– Oct 2023


-Manage the entire sales cycle from finding a client to securing a deal.
-Serve as a point of contact for clients and internal company teams.
-Maintained accounts of top customers including: ADNOC, Baniyas Investments, FBMA (Fatima Bint Mubarak Ladies Sports Academy), Aldar Academies, Emirates National Schools, Musanada, ENEC (Emirates Nuclear Energy Corporation), ACTVET (Abu Dhabi Centre for Technical and Vocational Education and Training).
-Participate in the creation of communication strategies that meet client objectives.
-Manage the day-to-day operations for all client accounts.
-Collaborate effectively with sales team and printing production team.
-Gained a trusted advisor status with every customer through bringing unmatched value and excellent customer service.
-Secured large customer base by helping resolve credit and billing issues.
-Managing client relationships to build a reputation for excellent service and generate repeat business.

Education

Bachelors of Science in Business Administration from National American University

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