Fahad Ahmad Khan

I am currently a Computer Science student at the University of Waterloo, with a strong interest in DevOps, Cybersecurity, and Cloud Computing. My academic journey is complemented by a series of professional certifications that I've completed, including DevOps on AWS from Amazon, Cybersecurity and Testing Essentials from Microsoft, and Project Management Foundations from Google Careers.

I am also pursuing a Business specialization as part of my degree, and in parallel with my academic pursuits, I engage in social media marketing and high-ticket closing for clients, leveraging my understanding of tech-driven sales and marketing strategies to deliver substantial value.

I am a 2nd year student, with one co-op/internship under my belt at the Toronto Transit Commission. I'm currently seeking Summer 2024 Internships.

Languages, Frameworks & Technologies: AWS (Amazon Web Services), Docker, Python, Kubernetes, Linux/Unix, C, MySQL, Git, Terraform, HTML5, Bash, SIEM, NIST, PowerShell, GitHub, Racket.

Toronto Transit Commission (TTC), IT Services- End User Devices Technician Toronto, Canada September- December 2023
 ● Tested and refined Device Imaging/Re-Imaging protocols by identifying multiple key inefficiencies and optimizing them through shell scripting and BIOS automation techniques. 
● Undertook and succeeded in completing 3 major projects assigned by the project management team over multiple locations thereby boosting company efficiency, user satisfaction and overall productivity. ● Collaborated with a team of 12+ Senior Analysts and 8+ Technicians on a daily-basis to effectively manage the IT Software needs of 16,000+ TTC end-users resulting in efficient solutions delivery. 
● Analyzed and monitored trends in software, network and equipment failure, thereby expertly delivering solutions to corresponding IT tickets using advanced solution delivery techniques. 

Medical Equipment Company, Sales Supervisor Mississauga, Canada, April - August 2022 
● Demonstrated excellence in a high-stress, high-volume sales role as a supervisor at a medical equipment company, generating $27,000-$29,000 in monthly revenue alone and contributing to a 19% increase in overall monthly sales and profits. 
● Engaged in long sales pitches, upselling and cross-selling to customers in order to secure sales and resulting in 100% customer satisfaction while working 60 hour-weeks demonstrating strong work-ethic. 

FIFA Arab Soccer Cup, Event Promoter and Coordinator Doha, Qatar, December 2021
 ● Accelerated fan experience of 60,000+ match attendees on a daily basis, by nearly 30%, by partnering with reputable contracting companies to create multi-angled photo booths, interactive holographic soccer player and jersey simulators, to maximize fan experience. 
● Teamed up with senior staff of FIFA and OOREDOO at the stadium-side fan-activation booth, strategized ideas to invigorate match attendees before and after soccer matches. 

OOREDOO, Doha Marathon- Product Distribution and Logistics Doha, Qatar, March 2022 
● Supervised and collaborated with four teams of 3+ members each overseeing operations of the annual marathon resulting in 100% customer satisfaction rates while working under senior OOREDOO officials.

Second-Year Computer Science, Co-op student at the University of Waterloo with a specialization in Business.