Fakhir Waseem

Information Technology student seeking an opportunity to leverage dynamic and detail-driven skills for career advancement. Committed to learning in all areas which will set me up for success within the IT industry.

Sales Consultant                                                                                                                   December 2021 – Present 

Bell Mobility

·       Provide timely assistance and actively interact with over 50 customers on a daily workday, ensuring exceptional customer service

·      Acquired training in customer service and product knowledge within 2 weeks and got ready to assist customers on the sales floor and at the checkout station.

·       Resolved customer complaints through active listening, showing empathy and proposing all possible solutions

·       Accurately prepare paperwork relating to products and services.

Bachelor of Technology – Network Administration & Security                           Sept 2020 – April 2025

Kwantlen Polytechnical University                                                                          Surrey, BC