Faysal AlKhaldi

I have 1 year experience in Cashier and Customer Service. I also have experience in OMNI Customer Fulfillment Associates. I work well with a team, comfortable in the cash register and handling money and providing assistance to customers. 

● Dedicated to hands-on learning, good numerical and money handling, familiar with technology softwares and systems such as Point of Sale system (POS). 

● Enjoy helping others and communicating with respect and special attention to their wants and needs, fluent in both English and Arabic. 

● Capacity to creatively design and organize store shelves and showcases in an eye-catching manner, professional in providing advice to customers based on their wants and needs to guarantee customers’ satisfaction. 

● Multi-tasker, strong ability to work well under pressure, and within a fast-paced and deadline-oriented environment, to meet and exceed targets. 

● Ability to comfortably lift and move around heavy supplies when required. 

● Pack online grocery delivery orders while ensuring a high-quality standard. 

● Adapts well in adhering to company protocols and following health and safety measures in the workplace, including food safety and COVID-19 related protocols.

Cashier 10/2022 - 2/2023 (Seasonal) 

Linen Chest 135, Square One Mall, Mississauga, ON. 

● Seasonal Part-Time Work Period (Fall & Christmas Season) 

● Worked over twenty hours on a weekly basis 

● Worked on the weekends and the Christmas season 

● Worked during the opening and closing shifts 

● As a Cashier, I ensured that I’m comfortable running the Cashier Desk smoothly and Cashing out Customers in an efficient manner, yet ensuring accuracy. Other than Cashing out in-person Sales, I was also responsible for providing services such as Pick-up Checkout, Returns/Refunds, and answering customers’ phone calls for online purchases and inquiries too. 

● Part of my duty as a Cashier at Linen Chest was to hand in monthly store contest ballots and encourage them to fill it up with their personal information; as well as ask for their email address to send them an email copy of the receipt with the physical copies too. I was also responsible for performing “Fixed Float” on opening and closing shifts as per the companys’ policies, thus improving my money management skills.

OMNI Customer Fulfillment - Order Support Associate 02/2022 - 10/2022 

Walmart Supercenter 1061, Heartland, Mississauga, ON. 

● Eight months worth of experience 

● Worked over thirty hours on a weekly basis 

● Worked on the weekends and seasonal holidays 

● Worked during the overnight shift 

● Within the same department, I have worked in different areas as a Customer Fulfillment Associate including: Backroom Loader and OMNI/Curbside Pickup Loader. 

● As a Backroom Loader, I ensured that I cooperated with my fellow colleagues by assisting them in lifting light and heavy totes to wooden pallets, then placing them in rolling carts and pulling them to either the backroom or garden center. Finally, I organize and sort the totes with care and quality depending on the tote’s color, packaging, and shipping details category it belongs to, while keeping in mind to achieve customer satisfaction by working in a fast-paced environment, yet ensuring high-quality standards and accuracy. While sorting the totes to their designated areas, and depending on the tote’s classification, I ensure that I’m comfortable working in different temperature areas including freezers below -20 degrees for long periods of time to sort frozen products in the freezer. 

● As an OMNI/Curbside Pickup Loader, I ensured that I cooperated with my fellow associates by receiving the totes and sorting them while ensuring high-quality standards and accuracy by placing the totes in their designated areas. I greet our customers with a smile and deliver the online groceries orders to the customer’s vehicles with care and attention, then thank them for shopping at Walmart.

Abudhabi Grammar School (Canada)

Abu Dhabi, United Arab Emirates 

Highschool Diploma, 06/21 

Humber College, Lakeshore 

Toronto, Ontario, Canada 

Bachelors of Fine Arts (BFA), Film and Media Production, 

Present, Graduation Expected on 04/25 

IELTS (Academic): 6.5/9