Faziala Joomun

Results and customer oriented. In depth knowledge of the real estate and mortgage industry. Highly ethical and honest. Multilingual in English, French, Urdu and Hindi. Over 10 years of progressive work experience in sales positions of increasing duties and responsibilities. Possess skills of educating customers on different products and recommending the best options that meet their needs. Analytical competence to identify trends and maximize on improving the overall customer experience. Resourcefulness in networking and maintaining key contacts. Proven ability to learn new technology very quickly. Unmatchable communication and negotiation skills. Demonstrated track record of sales success. Proven ability to sell through objections.

2021 — Present     Real Estate Agent       Search Realty Corp., Brokerage

• Maintained and manage client database.
• Responsible for creating and implementing marketing strategies for client base.
• Ensured that methods of advertising used are effecting and successful, by way of analyzing client portfolios.
• Implemented new service offering to clients by creating standard and customized packages. 
• Prepared reports to track and maintain customer trends.
• Confered with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates. 
• Interviewed clients to determine what kinds of properties they are seeking. 
• Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and leases. 
• Coordinated property closings, overseeing signing of documents and disbursement of funds. 
• Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other. 
• Promoted sales of properties through advertisements, open houses, and participation in multiple listing services. 
• Compared a property with similar properties that have recently sold in order to determine its competitive market price. 
• Coordinated appointments to show homes to prospective buyers. 

July 15- March 19              Managing Director, ITSS LTD

 

• Mastering installation & troubleshooting of HIK VISION CCTV system.
• Ability to lead team on big sites. (Over 100 IP cameras)
• Ability to troubleshoot & repair both ANALOG and IP CCTV system.
• Ability to work with any type or brand of equipments in CCTV sector.
• Customer Service Representative.
• Very friendly with Microsoft Office.
• Handling of junior staff.
• Coaching of new recruits.
• Good communication skills with clients and staff.
• Mastering the ability to do sales & marketing of products.

Sep 11- June 15           Sales & Marketing officer, SH Textile company

• Market the product of the company on a national level.
• Manage junior staffs.
• Planning of work with staffs.
• Stock management.
• Working odd hours.
• Sharing of ideas to improve status of company on the market.
• Accounts clerk.
• Contacting & dealing with suppliers.
• Customer Service Representative.
• Achieved sales target within short time frame.
• Ability to work under pressure.
• Work in team.
• Classification and presentation of data.
• Approaching client in friendly manner.
• Listened, analyze and advise client, what product would suit their necessities.

• 2021                        Humber College – Real Estate license
• July 2020                Mortgage Agent License
• Jan 2019                 CCNA