Felicia Woolner

Hi, I'm Felicia, with 18 years of experience in administrative, deployment, and operational support, I excel at streamlining office operations and managing high-volume tasks with precision. I'm known for my keen attention to detail, strong multitasking skills, and a proven ability to meet tight deadlines—all while ensuring clear communication across teams. I thrive in fast-paced environments and am passionate about using my expertise to drive efficiency and contribute meaningfully to an organization's success.

I am a detail-oriented professional with 18 years of experience at Telus Communications, where I provided comprehensive administrative, deployment, and operational support. In my role, I managed high-volume tasks, maintained meticulous documentation, and ensured seamless communication among teams. I consistently met tight deadlines while streamlining workflows and upholding high standards of accuracy and confidentiality. This extensive experience at Telus has honed my ability to effectively coordinate complex office operations and contribute to organizational success. 

• Ongoing professional development through webinars, workshops, and company training sessions.
• Telus Code of Ethics and Conduct
• Cyber Security Essentials 
• Experience with telephony systems (e.g., Avaya, Cisco, Genesys)