Felix Benjamin

I am a dynamic Team Player, collaborating with others with strong sense of professionalism, Planning, organizing, analyzing and Managing Complex Team, I bring to you 9 Years of work Experience with drive to achieve impactful result to build and maintain partnership.  

JHB Motors Limited.

2019 – 2023

Position Held (Business and Financial Developer)

Responsibilities: 

• Review financial statement and analyze Revenue, cost and expenses, develop detailed spread sheet to identify trends.
• All sales report, pending businesses and financial reconciliation shall be treated and forwarded to the DG Finance before due date.
• Henceforth you shall oversee and respond to all Online Business and E-Marketing  request Remotely and Respond to all orders, forwarding it to the  appropriate unit for consideration

Independent Research Consultant (IDRC Nigeria)

2018-2019

  Position Held: Account Executive

  Responsibilities:

• Keep records of all questioners, client interactions, process client accounts and file documents 
  Follow communication procedures, guidelines and policies and bring back feedback.
• Provide professional after-sales support to maximize customer loyalty
• Create detailed business plans designed to attain predetermined goals and quotas

Dangote Group

2017 – 2018

Position Held: (Sales Executive) Abuja, Nigeria

Responsibilities:

• Establish, develop and maintain positive business and customer relationships.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Create, plan, and deliver presentations on company product.

Edi-Jen Group

2016 - 2017

Position Held:(Sales and Customer Service Representative) Abuja, Nigeria.

                 Responsibilities:

• Ensure supplier sub-ledger account are prepared and reconciled to the general ledger on a monthly basis
• Maintain an accurate and up to date record of all invoice received from supplies/vendor Respond to supplier enquires regarding processing

Diamond Bank Plc.

2013 - 2015

Position Held: (Sales and Customer Service) Kaduna, Nigeria.

                      Responsibilities:

• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure solution
• Keep records of customer interactions, process customer accounts and file documents
• Build sustainable relationships of trust through open and interactive communication

             Identify and assess customers’ needs to achieve satisfaction.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure solution