Francis Hart
Services provided: Event Staffing , Other Customer Experience & Tech Support , Auto Transportation , Car Drivers , Personal Drivers , Lead Generators
About Francis Hart:
Since retirement, I currently work in a part time capacity with Enterprise Holdings, Inc. (Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car) as a Lead Driver (Chase) team member.
I also work as a contract Test Driver / Brand Ambassador and have experience with a variety of EV’s from Polestar, MINI Cooper SE and Cadillac LYRIQ. I also managed several other drivers, provide logistics support and optimized several test drives circuits to provide an optimum experience for guests.
Experience
RB EVENTS/POLESTAR CANADA August to November – 2022
Team Lead – Test Drive Specialist – TD Blitz Weekends
Contracted by RB Events (Montreal), on behalf of Polestar Canada for a series of six Test Drive Blitzes at static mall display (Guildford Town Centre (Surrey, BC) and Metrotown (Burnaby, BC) of the Polestar 2 EV (electric vehicle). I managed a team of four additional drivers to provide execution of registered test drives by potential customers from a mall display location on a short, circuit test drives to demonstrate the features of the Polestar 2.
RB EVENTS/Cadillac LYRIQ July 2022
Brand Ambassador – Cadillac LYRIQ – Luxury SuperCar Weekend
Contracted by RB Events (Montreal), on behalf of Cadillac LYRIQ, a weekend engagement promoting the Cadillac LYRIQ EV brand and its products/services in person at the weekend event. I provided memorable customer experiences to visitors of the Cadillac LYRIQ booth, answered specific questions that relate to common EV concerns and recorded sales lead capture and customer information as needed.
RB EVENTS/POLESTAR CANADA January to March – 2022
Team Lead – Test Drive Specialist – Polestar 2 Test Drive @ Home
Contracted by RB Events (Montreal), on behalf of Polestar Canada, an eight-week engagement, four scheduled test drives per day, where I managed a team of four additional drivers to provide execution of registered test drives by customers from their homes of the Polestar 2 electric vehicle.
RB EVENTS/BMW MINI Canada November to December – 2021
Team Lead – Test Drive Specialist – MINI Cooper SE Test Drive @ Home
Contracted by RB Events (Montreal), on behalf of BMW MINI Canada, a six-week engagement, four scheduled test drives per day, where I managed a team of four additional drivers to provide execution of registered test drives by customers from their homes of the MINI Cooper SE electric vehicle.
RB EVENTS/POLESTAR CANADA August to November – 2021
Test Drive Specialist – TD Blitz Weekends
Contracted by RB Events (Montreal), on behalf of Polestar Canada for a series of Test Drive Blitzes at static mall display (Aberdeen Centre in Richmond, BC) of the Polestar 2 EV (electric vehicle). A public facing role where I accompany potential customers on short, circuit test drives to demonstrate the features of the Polestar 2.
RB EVENTS/AMERICAN EXPRESS /BMW CANADA “DINNER NIGHT OUT” November 2019
Contract Personal Driver
Contracted by RB Events (Montreal), for an American Express Centurion cardholder dinner event at three Vancouver restaurants, to provide personal driving in a BMW Canada sponsored vehicle (2020 BMW
M850i Gran Coupé). Duties included; pick up of clients (couple) in West Vancouver, drive to three venues; L'Abattoir, Hawksworth at Rosewood Hotel Georgia and Keefer Bar. Member of a crew of five drivers for the event, I safely returned my clients to West Vancouver and returned the vehicle to Brian Jessel BMW.
ENTERPRISE HOLDINGS, INC., Richmond, British Columbia September 2018 – Present
Lead Driver (Chase), Retail Branch Pick up of Resales, Dealer Car Deliveries
As Lead Driver Chase, delivers and picks up a crew of drivers as they deliver vehicles in a safely and timely manner to the appropriate destination(s) while providing courteous and professional customer service.
Education
UNIVERSITY OF BRITISH COLUMBIA, Vancouver, British Columbia Ongoing Part Time
UBC SAUDER Continuing Business Studies
Award of Achievement in Social Media
UNIVERSITY OF BRITISH COLUMBIA, Vancouver, British Columbia 1999
SAUDER SCHOOL OF BUSINESS
Certificate in Internet Marketing
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