
Francisca Osei Tutu
Customer Service / Support
Services offered
- Materials and Inventory control:Schedule the supply of material/components to meet production requirements and minimum stock levels.
- Plan, develop, implement and evaluate processes for material delivery from supplier to end user.
- Assess volume requirements against planning assumptions
- Day-to-day order management and management of deliveries
- Take follow up actions in relation to material shortages that affect mine production.
- Utilize Delta ERP system and ensure that data is accurate and up to date and resolve any issues as required.
- Monitor inventory levels against agreed target level
Dispatch Clerk:
- Vetted all stores requisitions before issuing of items;
- Issued stock items to end users by following stock issuing procedures;
- Accurately recorded issued stock against requested quantities;
- Ensured accurate and up to date filing of stock issued;
- Reported any quality or discrepancy issues immediately to the Stores Controller;
- Maintained and publish operational reports for review;
- Performed and other duties that may be assigned by your superior officers.
Goods Receiving Clerk: February 2012- April 2017
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Liaised with vendor representatives to rectify damages and shortages.
- Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered Delta ERP system.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Utilized Delta ERP system organize and maintain shipment records.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Maintained productivity goals by organizing and transferring incoming shipments using appropriate equipment.
- Promote improvements in process efficiency and productivity by recording all safety issues.
- Investigated inventory discrepancies to maintain record-keeping validity.
Experience
- Schedule the supply of material/components to meet production requirements and minimum stock levels.
- Plan, develop, implement and evaluate processes for material delivery from supplier to end user.
- Assess volume requirements against planning assumptions
- Day-to-day order management and management of deliveries
- Take follow up actions in relation to material shortages that affect mine production.
- Utilize Delta ERP system and ensure that data is accurate and up to date and resolve any issues as required.
- Monitor inventory levels against agreed target level
Dispatch Clerk: April 2017- June 2021
- Vetted all stores requisitions before issuing of items;
- Issued stock items to end users by following stock issuing procedures;
- Accurately recorded issued stock against requested quantities;
- Ensured accurate and up to date filing of stock issued;
- Reported any quality or discrepancy issues immediately to the Stores Controller;
- Maintained and publish operational reports for review;
- Performed and other duties that may be assigned by your superior officers.
Goods Receiving Clerk: February 2012- April 2017
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Liaised with vendor representatives to rectify damages and shortages.
- Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered Delta ERP system.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Utilized Delta ERP system organize and maintain shipment records.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Maintained productivity goals by organizing and transferring incoming shipments using appropriate equipment.
- Promote improvements in process efficiency and productivity by recording all safety issues.
- Investigated inventory discrepancies to maintain recordkeeping validity.
Education
Certified Member of The Chartered Institute of Procurement and Supply (CIPS) 2021
MSc. Logistics and Supply Chain management - KNUST 2019-2021
BSc in Procurement Supply chain management– University college of management studies 2012-2016 Diploma in Business Studies, Accounting- Kumasi Technical University
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