Gagan Akash Wijesinghe

An enthusiastic worker with great capacity to operate both independently and in a team environment. Bringing to every scenario an exceptional work ethic and organizational skills. Excited to begin a new task with a successful team.

Over 5+ years’ experience in providing superior customer service.
• Personal passion for delivering results and motivating others to do the same.
• Proficient in English and Sinhalese.
• Enthusiastic, Responsible and Hard working 
▪ Good presentation skills
• Adaptability and flexibility in work environment 
▪ Positive attitude and energy
• Excellent communication skills 
▪ Respectful personality
• Ability to work well under pressure
 ▪ Very good problem solver.
• Highly motivated team player
▪ Reliable and dependable

• Create an exciting environment ensuring lasting customer relationships through client experience.
• Process sales transactions and inventory duties accurately
• Share product information and available resources to educate customers and assist in decision making and product selections that meet their needs.
• Greet customers entering establishment, interact with guests in a pleasant manner.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Maintain a clean and orderly ambience at checkout and sales areas.
• Unload stock, check products quality, price merchandise and display products.
• Successfully manage administrative duties related to customers and supervisors.
• Maintain Product knowledge with over several brands and ensure clients experience is met.

Senior Customer Service Executive | Tata Communications Lanka 2020 - 2022
Customer Service Executive | Tata Communications Lanka 2017 – 2020
Kitchen Staff | Pizza hut, Sri Lanka 2013 – 2016

• Create an exciting environment ensuring lasting customer relationships through client experience.
• Process sales transactions and inventory duties accurately
• Share product information and available resources to educate customers and assist in decision making and product selections that meet their needs.
• Greet customers entering establishment, interact with guests in a pleasant manner.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Wireless Networking Post Graduate Diploma | Lambton College, Mississauga - Currently following

Bachelor of Engineering (Hons) | Birmingham City University 2016