Gamage Perera

SHIFT SUPERVISOR STARBUCKS — North York, ON Jul 2021 - Present 

• Trained new baristas to continually improve guest experiences and Compiled cash receipts at end of day. 
• Enforced barista standards and best practices while increasing customer satisfaction rate by 50%.
• Managed inventory and restocked products reducing the wastage rate by 10% last year. 

STUDENT AMBASSADOR SENECA COLLEGE — North York, ON Sep 2020 - Feb 2023 

• Facilitated school tours to raise public awareness of educational programs which helped in increasing student enrollment. 
• Conducted new student orientations to facilitate retention and foster positive attitude towards attending university while sharing first-hand information about college experience with prospective students. 
• Utilized computer systems to access, monitor and verify students' information. 

VOLUNTEER RECRUITMENT COORDINATOR THE TORONTO LOCAL CHARITY — Toronto, ON Jan 2022 - Apr 2022 

• Planned volunteer appreciation events and coordinated other ways to thank volunteers for service. 
• Reported number of active volunteers and volunteer service hours for annual reporting. 
• Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act (ADA)

HONOURS BACHELOR OF COMMERCE IN HUMAN RESOURCE MANAGEMENT  Dec 2020 - Present SENECA COLLEGE — North York, ON