Gauri Duggal

Dedicated and highly organized professional with over 5 years of experience in customer service, scheduling, and administrative coordination within fast-paced environments. Proven track record of managing healthcare operations, overseeing staff scheduling, and ensuring efficient communication between departments. Adept at using scheduling software such as WIN Team and maintaining professionalism in high-pressure situations. Strong interpersonal skills, with the ability to support both internal teams and external clients. Currently seeking opportunities in project coordination, scheduling, or administrative support where I can contribute my skills and continue to grow.

Experienced administrative and operations professional with a background in healthcare, customer service, and team coordination. Currently serving as a Healthcare Operations Centre Supervisor at Paladin Security Group, overseeing scheduling, staff support, and operational efficiency. Previous roles include Admin Manager at Onboard Immigration, where responsibilities included appointment management and client coordination, and Manager at Domino’s, where leadership and team supervision were key. Skilled in scheduling software (including WIN Team), communication, and multitasking in high-pressure environments.

Post Graduate Diploma in International Business Management from Douglas College, British Columbia, complemented by a Postgraduate and Undergraduate degree in Journalism and Mass Communication from Doaba College, affiliated with Guru Nanak Dev University. Education has built a strong foundation in communication, organizational management, and cross-functional leadership—skills that support roles in operations, scheduling, and administrative coordination.