
Gayatri Chopra
Customer Service / Support
About Gayatri Chopra:
One of my key strengths is my excellent written and verbal communication skills. I am adept at conveying information clearly and concisely, both in written correspondence and during interpersonal interactions. This skill has proven invaluable in my previous roles, as it allowed me to effectively communicate with colleagues, and clients at all levels.
Experience
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take added responsibilities to meet team goals. Interpersonal and communication skills, coupled with detail-oriented approach, and the ability to handle multiple tasks simultaneously. A dedicated and proactive team player ready to make a positive impact.
Skills
Strong Communication and Interpersonal Skills.
Customer Service.
Excellent written and Verbal Communication.
Problem Solving.
Multitasking.
Organization.
Microsoft Word, PowerPoint and Excel.
Excellent at working independently and in team.
Typing Proficiency.
Work History
Retail Sales Associate at Nordstrom Chinook Mall, Calgary – April 2022 till June 2023 Responsibilities and Duties
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor.
Helped customers with complete purchase, locate items, and join reward programs.
Set and achieve sales goals, for both in-store and digital selling with effective use of
selling tools (text and social media).
Share product knowledge with clients to build my expertise.
Office Clerk at Airgo Immigration, Calgary – January 2022 till April 2022 Responsibilities and Duties
Interacted with customer by phone, email, or in-person to provide information.
Provided clerical support to company employees by copying, faxing and filing
documents.
Maintained and organized files to support team need and maximize performance.
Provided quality clerical support through data entry, document management and email correspondence.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Assistant at Chopra Investment, Delhi, India – April 2019 till March 2020
Responsibilities and Duties
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Created and maintained database to track and record customer data.
Managed filing system entered data and completed other clerical tasks.
Scheduled office meeting and client appointments for staff teams.
Maintained files and filing, keeping sensitive information confidential.
Coordinated travel arrangements.
Education
Post-Graduation Certificate, Business Administration (HR Major) from Mount Royal University, Calgary, AB
– September 2022 till April 2023
Bachelor of Commerce from Delhi University, Delhi, India – August 2018 till September 2021
Education
I completed my Post Graduation Certificate in Business Administration major in HR.
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