Genta Kurnia

I am an experienced AML Compliance Officer specializing in performing enhanced due diligence on high-risk customer accounts to identify potential money laundering or terrorist financing activities. With experience as a Fraud Officer and Fraud Analyst, I am skilled in analyzing and investigating irregular transactions, implementing effective solutions, and communicating corporate policies to clients. I am highly proficient in preparing Suspicious Transaction Reports, conducting daily name screening, and quickly responding to potential AML/ATF activities.

As an experienced AML Analyst and Compliance Officer, I specialize in performing enhanced due diligence on high-risk customer accounts to identify potential money laundering or terrorist financing activities. With a keen eye for detail, I analyze customer transactions and gather information through SQL databases for AML investigation purposes, while providing management with regular reports on emerging trends and the effectiveness of regulatory compliance controls.

At Royal Bank of Canada, I successfully minimized losses and fraudulent activities as a Fraud Officer through prompt analysis and investigation of irregular client card and Visa debit card transactions. I achieved a perfect customer service rating while responding to all inbound/outbound inquiries, including general inquiries, chargeback cases, fraud cases, online disputes, and client card and Visa debit transaction activities. Additionally, I implemented effective solutions and communicated strategies to team members and new hires on how to analyze or investigate Visa debit transactions.

As a Fraud Analyst, I utilized exception reports to monitor client activities, focusing on unusual/irregular transactions and additional reviews that cannot be conducted at the branch level, such as excessive activity and other reports as required. I offered solutions to clients and effectively communicated corporate procedures and policies to ensure client satisfaction and adherence to RBC policies while handling escalated client issues and drawing on strong problem resolution skills.

I am highly skilled in preparing Suspicious Transaction Reports (STR) for filing with FINTRAC, conducting daily name screening of new and existing clients to identify potential matches to individuals/entities on Canadian Sanctions and Terrorist Designated Persons lists associated with financial crime for AML/ATF concerns, and quickly responding to potential AML/ATF activities reported by internal partners and other business units by monitoring the Referral Inbox generated by Unusual Transaction Reporting (UTR). My expertise in monitoring client activities and irregular transactions, creating reports with clear rationale promptly and accurately, and ensuring the adequacy, adherence, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, and AML/ATF risk makes me an invaluable asset to any organization.

Bachelor Degree of Commerce in Human Resource Management